Course description
Managing Conflict Effectively | E-Certification
Conflict is inevitable in the workplace, often conjuring negative images of tense arguments and clenched fists. However, the most efficient businesses are not the ones that are completely devoid of conflict, but those that can constructively manage conflict and frame it as a force for creativity and growth.
Managing Conflict Effectively is a half-day workshop that helps participants foster an understanding of the various sources of interpersonal conflict and develop the necessary skills to transform destructive disagreements into positive encounters that open the lines of communication, spurring high-quality ideas, greater collaboration and strengthened relationships
In addition, participants develop an awareness of their own behavioral tendencies and preferences toward conflict management by completing and evaluating a validated personal conflict style self-assessment.
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Upcoming start dates
Certification / Credits
Benefits of Managing Conflict Effectively
- Leverage an awareness of personal conflict behavior tendencies to effectively manage conflict situations
- Achieve higher performance levels and better decision making by embracing constructive conflict
- Recognize and manage personal triggers to destructive conflict
- Develop actionable strategies that can be applied to address existing and potential conflict situations
Why choose CLS?
35 Counties Around The Globe
14 Million Managers Trained
70 Percent of Fortune 500 Companies
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The Center for Leadership Studies
The Center for Leadership Studies, founded by Dr. Paul Hersey, is the home of Situational Leadership®. For more than 50 years, CLS has equipped leaders around the globe with the skills to adapt to any circumstance, predict and overcome any...