Show as: Mobile

The 5 Moments of Need Designer Certificate Program

The 5 Moments of Need North American Academy
Training overview
Professional Course
Virtual Classroom
23 hours
From 1,995 USD
Start dates
1,995 USD

Course description

The 5 Moments of Need Designer Certificate Program

Ensure your learning is meaningful and effective by designing for the 5 Moments of Learning Need. This course arms and certifies you with the skills you need to actually make the shift and successfully meet your learners where they need you—on the job.

Transform your mindset from one of training to performance-first. The program's instructional design approach addresses all 5 Moments of Need—when people need to

  • Learn something new
  • Learn more about what they’ve learned
  • Apply what they have learned
  • Unlearn in order to relearn because of change
  • Solve a problem

Training content

In this course you will learn


  • The 5 Moments of Learning Need
  • Train, Transfer, and Sustain
  • Performance Support
  • The Performance Support Pyramid
  • Job Tasks Analysis
  • Critical Skills Analysis

How to:

  • Conduct Rapid Job Task Analysis
  • Conduct Critical Skills Analysis
  • Map the Workflow
  • Make a LEAP Plan
  • Develop an EPSS POC

Course delivery details

This course employs an approach to virtual instructor-led training in which you can achieve outcomes that can surpass traditional face-to-face training. The approach— called the GEAR (Gather, Expand, Apply, and Receive) methodology—is a blended approach that spreads learning out over time. This allows you to immediately apply what you learn in the context of your own work. Over weeks of immersion in The 5 Moments of Need instructional design approach, you will Gather to experience:

  • Five live 2~3 hour virtual sessions that introduce you to the 5 Moments of Need instructional design approach.
  • Four live 2-hour virtual feedback sessions to support you as you put the 5 Moments of Need instructional design approach into practice.
  • Around-the-clock access to an electronic performance support system (EPSS) that supports you in the application of the 5 Moments of Need instructional design approach


Standard Fee: $1,995

About The 5 Moments of Need North American Academy

The 5 Moments of Need North American Academy

The 5 Moments of Need® Academy provides offerings to upskill instructional designers and business line leaders around the design and implementation of workflow learning via the 5 Moments of Need framework. Research shows that the average employee is only productive...

Read more and show all training delivered by this supplier

Contact this provider

Fill out your details to find out more about The 5 Moments of Need Designer Certificate Program.

  Contact the provider

  Get more information

  Register your interest

Country *

Contact info

The 5 Moments of Need North American Academy

5935 Westfield Road
84003 Highland Utah

 Show phone number


Average rating 5

Based on 6 reviews.

“Adopting the 5 Moments of Need methodology fundamentally changed the relationship our L&D group has with its clients and the value we bring to them. The real business problems are identified faster, learning solutions are more targeted and better balanced, resources are able to be spread further, and results are easier to pinpoint.”
“What I’m doing now is really affecting the work, the performance of people who are on the job. We couldn’t always say that before when we were teaching in the classroom.”
"The 5 Moments of Need Designer Certificate not only taught me a lot, but it also challenged the status quo of my thinking—after 20 years in the L&D space. I've already set up a meeting with my team to take them through the deck, so they too can gain an understanding of the approach. I'm excited about the impact this will have for our organizati...
Show more
Contact provider

Have a question about this course? Fill out this form and the provider will get in touch with you shortly

Training reviews
Course rating
Based on 6 reviews.

Need help with your search? offers a free consultancy service to help compare training for you and your team

Request a free quote

Request a free training quote