Course description
Salesforce & Force.com for Technology Leaders: 3-5-Day / 25-Hour Course
Salesforce & Force.com for Technology Leaders: 3-5-Day / 25-Hour CourseStony Point has developed this training course for technology managers, business analysts, software architects and technology leaders who are responsible for the success of a Salesforce or Force.com implementation. Course participants will gain insights on a wide range of topics and will leave the course with the ability to effectively coach their team on the appropriate use of the technology.
Course Format
Students may take this training course in the following formats:
- In-person for 3 days in a classroom setting
- Virtual for 5 hours per day for 5 consecutive business days, Monday - Friday
- Virtual for 24 hours, total, delivered in 2-5 hour blocks at times that are convenient for the students
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Upcoming start dates
Who should attend?
This course is suited for those who manage Salesforce or Force.com developers, administrators, and executives involved in the strategy around implementing Salesforce or Force.com; as well as IT leaders who need to understand the impact of Salesforce or Force.com on their business.
Software architects seeking the knowledge of this platform will also benefit from this class.
Training content
The content of this training course includes, but is not limited to, the following:
- Salesforce & Force.com Architecture; Model, View, Controller
- Software Development Lifecycle, Project Management Strategies and Success Metrics
- System Security & Best Practices
- Salesforce Automation / Sales Cloud
- Customer Service Automation / Service Cloud
- Marketing Automation / Marketing Cloud
- Development capabilities of the Force.com Platform (Declarative, Apex & Visual Force) and recommended uses of the platform
- Chatter
- Integration
- Analytics (Reports & Dashboards)
- Deployment & Change Management
Costs
The cost of this in-person or virtual training course is $2,400.