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Writing Effective Emails

Signature Worldwide
Training overview
Corporate / Group Training
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Writing Effective Emails

Course description

Writing Effective Emails

Email is an easy way to communicate. However, there is a right and a wrong way to communicate your professional email. It is the preferred communication method for most companies, yet many professionals have not been formally trained on how to write business emails, which is why we created Writing Effective Emails™.

Writing Effective Emails is a training solution that differentiates professional emails from your personal inbox. This program provides your team personal development along with the knowledge,  writing skills and communication skills necessary to deliver legendary service through your email interactions.

In this program Signature will teach your staff how to write clear, effective and professional business emails. Training focuses on four key elements of emails: Subject Lines, Introductions, Tone, and Closings.

Our highly experienced trainers are experts in onsite and virtual course delivery.

Program Outcomes

Through this customized training, participants will be able to:

  • Improve email etiquette and ability to communication with
    clients via email
  • Project a polished and professional image online
  • Create emails that are short, clear, and to the point.
  • Avoid Common Email Errors that cause confusion
  • Strengthen your Subject Lines, Introductions, Closings and
    Email Tone.
  • Understand necessary response times and when email is

Inquire about on-site or live virtual training for your team!

Who should attend?

  • Management
  • Front Line Employees
  • Human Resources

Training content

Course Agenda

  • Emails facts – how our inbox crushes us
  • How we communicate – in-person, phone, and via email
  • Tone and impact on effectiveness
  • Subject lines
  • Introductions and salutations
  • Closings
  • Email clarity
  • Reality trip – How are we doing?
  • Use of the To, Cc, and Bcc lines
  • Forwarding emails
  • Response Times

Course delivery details

  •  This training is available via an instructor-led virtual classroom using Zoom or onsite at your location.
  • Both training options are delivered by a highly experienced Signature Worldwide trainer. 


Please request more information from Signature Worldwide about dates and pricing.

Why choose Signature Worldwide?

Our 30+ years of experience includes training over 36,000 businesses in 50 countries

98% of our customers would highly recommend Signature Worldwide to others

Fun, engaging and inspiring training solutions that improve our clients’ ability to acquire and retain customers

About Signature Worldwide

Signature Worldwide

Global Customer Service and Sales Training  You seek customer service and sales training to help your teams effectively cultivate, engage and nurture relationships with customers. But does your training partner have depth of expertise in your industry? Signature Worldwide does....

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The pathway to your success is based on our Proven Process. It is designed to drive more ROI from sales and customer service training by making every interaction count.


Contact info

Signature Worldwide

5555 Parkcenter Circle, Suite 100
43017 Dublin Ohio

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Average rating 5

Based on 2 reviews.

Customer Service Representative, Trane Inc.
The instructor was informative and knowledgeable. I walked away with some new customer service strategies that I can apply in my day to day tasks! Thank you Signature!
Customer Service Representative, Trane Inc.
I think that everyone could benefit from this training.
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Training reviews
Course rating
Based on 2 reviews.

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