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Course description
Coaching for Performance
This course is designed for managers and focuses on the importance of the manager's role in employee development. It provides tangible, easy to use tools to be a leader who Coaches for Performance.
The objective of the course is to develop confident managers that are able to provide effective and timely feedback for employee development which will:
- Drive performance.
- Provide clarity and direction on responsibilities.
- Increase motivation.
- Build trust.
- Solidify impressions that management is consistent and fair.
Who should attend?
This course is suitable for:
- Inside Sales Counter Staff (Rental, Parts and Service)
- Receptionists
- Parts, Rental and Service Managers
- Branch Managers
- General Managers
Costs
This course is also available in a webinar format. Request more information from Signature Worldwide about dates and pricing.
About supplier
Signature Worldwide
Customer service training that increases sales. Sales training that enhances your customer's experience. Training can and should be fun!Whenever the phone rings, a customer approaches an employee, or an online inquiry is generated, Signature Worldwide helps to improve your customer’s...
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