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3 for Free: Mystery Shopping Calls

Signature Worldwide
Training overview
Professional Course
Webinar
From 0 USD
Start dates
Online
0 USD
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Course description

3 for Free: Mystery Shopping Calls

Do You Know How Your Staff Sounds When Talking To A Customer? Contact us today to learn more and you will receive 3 free mystery shopping calls, recorded and scored!

Our experienced agents will place a phone call into your business, as a potential customer (mystery shopper).  The recorded call will be provided to you, along with an effectiveness score demonstrating how well your staff handled the inquiry.

This is a great way to hear the customers experience when calling into your company.

  • Is your vision of the customer experience happening?
  • Are you missing opportunities when potential customers call?
  • Are your associates ‘order-takers’ or are they ‘sales-makers’?
  • Do they identify caller needs and create value before quoting rates?
  • Do they ask for the sale?

The level of service you provide your customers does make a difference.  Don't waste a single opportunity.  It all starts with a phone call.

Signature has been providing mystery calls and related training services to Fortune 100 to medium size companies in the United States for more than 30 years.

Don’t delay; it’s never too soon to grow your sales or drive customer loyalty by understanding how your staff sounds when a customer calls.

Why choose Signature Worldwide?

Our 30+ years of experience includes training over 36,000 businesses in 50 countries

98% of our customers would highly recommend Signature Worldwide to others

Fun, engaging and inspiring training solutions that improve our clients’ ability to acquire and retain customers

About Signature Worldwide

Signature Worldwide

Global Customer Service and Sales Training  You seek customer service and sales training to help your teams effectively cultivate, engage and nurture relationships with customers. But does your training partner have depth of expertise in your industry? Signature Worldwide does....


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Signature Worldwide

5555 Parkcenter Circle, Suite 100
43017 Dublin Ohio

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