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Signature Worldwide

Customer service training that increases sales. Sales training that enhances your customer's experience.

Training can and should be fun!

Whenever the phone rings, a customer approaches an employee, or an online inquiry is generated, Signature Worldwide helps to improve your customer’s experience through our legendary employee training and mystery shopping programs. We help you with more repeat visits or finding new customers, building high-performance teams, applying predictive analytics visibility through our reporting, and helping you build a strong brand reputation that supports growth.

Signature Worldwide delivers instructor-led on-site training, instructor-led virtual classrooms, and self-paced eLearning.

The following specialized training programs are offered:

  • Transient Edge® - Hotel front desk and hotel reservations training
  • Service Edge™ - Customer service training
  • Service SkillKit™ - Service Department and shift briefings training
  • Customer Experience Edge™- Hotel customer service training
  • Call Center Edge™ - Call center sales and customer service training
  • Casino Edge™ - Casino and hotel customer service training
  • Client Centered Sales™ - Client centered consultative sales training
  • Legendary Leader™ - Manager and Leadership training
  • Equipment Edge™ - Expert training focused on equipment rental, parts, sales and service
  • Rental Edge™ - Put the customer first and watch your sales take off!
  • Leasing Edge™ - Lease more apartments and improve ROI
  • Social Media Edge™ - Hotel social media strategy training
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Why choose Signature Worldwide?

Our 30+ years of experience includes training over 36,000 businesses in 50 countries

98% of our customers would highly recommend Signature Worldwide to others

Fun, engaging and inspiring training solutions that improve our clients’ ability to acquire and retain customers

Courses

Corporate / Group Training
Coaching Length Price Location Reviews
Coaching for Performance 1 day Multiple (2)
5.0 (2)
Communication Skills
Writing Effective Emails Multiple (2)
Presentation Skills
Persuasive Presentation Skills 2 days Multiple (2)
Customer Service
Call Center Sales Conversion and Customer Experience Training 1 day Multiple (2)
Customer Experience Training for Field Service Technicians 1 day Multiple (2)
Legendary Behavioral Health Phone Intake Training 1 day Multiple (2)
Legendary Customer Experience Training Multiple (2)
5.0 (2)
Legendary Customer Experience Training for Casinos and Gaming 1 day Multiple (2)
World Class Customer Experience for Spa Facilities Multiple (2)
Hospitality and Tourism
Hotel Reservation Sales Conversion Training 1 day Multiple (2)
5.0 (6)
Legendary Customer Experience for Hospitality 1 day Multiple (2)
5.0 (3)
Sales
Apartment Leasing Sales Conversion Training Multiple (2)
5.0 (1)
Client Centered Sales 2 days Multiple (2)
5.0 (5)
Converting Inquiries into Event Rental Sales 1 day Multiple (2)
5.0 (2)
Converting Inquiries into Sales and Rentals 1 day Multiple (2)
5.0 (7)
Delivering Legendary Resident Experiences for Senior Living Communities Multiple (2)
5.0 (1)
Maximizing Social Media for Hospitality Sales Professionals 2 days Multiple (2)
Negotiation
Negotiating Value for Sales Professionals 1 day Multiple (2)
5.0 (1)
Prospecting
Legendary Prospecting for Sales Professionals 1 day Multiple (2)
5.0 (6)
Training Delivery
Creating Impactful Virtual Training Multiple (2)

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The pathway to your success is based on our Proven Process. It is designed to drive more ROI from sales and customer service training by making every interaction count.

     

Contact

Signature Worldwide

5555 Parkcenter Circle, Suite 100
43017 Dublin Ohio

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Reviews

Average rating 5

Based on 36 reviews.

Vice President of Sales & Revenue Generation, Emerald Hospitality
(5)
Thank you Signature Worldwide for Week 2 of training our Emerald Hospitality Associates Inc. Sales Teams on Legendary Prospecting!! Over the years your training programs have set the bar high and made our business a shining example of how to do things better to be “Best In Class”. We really appreciate how you have tailored these classes to fit ...
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Director of Sales Hampton Inn York
(5)
I’ve been in sales for many years and have attended numerous sales training courses. Signature Worldwide client centered sales was by far the most beneficial. Their unique approach to sales makes sense and is perfectly aligned with basic sales instincts. The material was presented in a clear and methodical way making it easy to retain. I especia...
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Sales Manager, Choice Hotels International
(5)
My experience with Signature Worldwide has been one of total enchantment. The Staff is organized, efficient, and beyond helpful, and most of all professional. A true company that means and stands for what they teach you will expect nothing less then the best. The training is real, hands on preparation for what you will expect in your career. I c...
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Training reviews
Institute rating
(5.0)
Based on 36 reviews.