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Signature Worldwide

Customer service training that increases sales. Sales training that enhances your customer's experience.

Training can and should be fun!

Whenever the phone rings, a customer approaches an employee, or an online inquiry is generated, Signature Worldwide helps to improve your customer’s experience through our legendary employee training and mystery shopping programs. We help you with more repeat visits or finding new customers, building high-performance teams, applying predictive analytics visibility through our reporting, and helping you build a strong brand reputation that supports growth.

Signature Worldwide delivers instructor-led on-site training, instructor-led virtual classrooms, and self-paced eLearning.

The following specialized training programs are offered:

  • Transient Edge® - Hotel front desk and hotel reservations training
  • Service Edge™ - Customer service training
  • Service SkillKit™ - Service Department and shift briefings training
  • Customer Experience Edge™- Hotel customer service training
  • Call Center Edge™ - Call center sales and customer service training
  • Casino Edge™ - Casino and hotel customer service training
  • Client Centered Sales™ - Client centered consultative sales training
  • Legendary Leader™ - Manager and Leadership training
  • Equipment Edge™ - Expert training focused on equipment rental, parts, sales and service
  • Rental Edge™ - Put the customer first and watch your sales take off!
  • Leasing Edge™ - Lease more apartments and improve ROI
  • Social Media Edge™ - Hotel social media strategy training
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Why choose Signature Worldwide?

Our 30+ years of experience includes training over 36,000 businesses in 50 countries

98% of our customers would highly recommend Signature Worldwide to others

Fun, engaging and inspiring training solutions that improve our clients’ ability to acquire and retain customers

Courses

Corporate / Group Training
Coaching Length Price Location Reviews
Coaching for Performance 1 day Multiple (2)
5.0 (2)
Communication Skills
Writing Effective Emails Multiple (2)
Presentation Skills
Persuasive Presentation Skills 2 days Multiple (2)
Customer Service
Call Center Sales Conversion and Customer Experience Training 1 day Multiple (2)
Customer Experience Training for Field Service Technicians 1 day Multiple (2)
Legendary Behavioral Health Phone Intake Training 1 day Multiple (2)
Legendary Customer Experience Training Multiple (2)
5.0 (2)
Legendary Customer Experience Training for Casinos and Gaming 1 day Multiple (2)
World Class Customer Experience for Spa Facilities Multiple (2)
Hospitality and Tourism
Hotel Reservation Sales Conversion Training 1 day Multiple (2)
5.0 (6)
Legendary Customer Experience for Hospitality 1 day Multiple (2)
5.0 (3)
Sales
Apartment Leasing Sales Conversion Training Multiple (2)
5.0 (1)
Client Centered Sales 2 days Multiple (2)
5.0 (6)
Converting Inquiries into Event Rental Sales 1 day Multiple (2)
5.0 (2)
Converting Inquiries into Sales and Rentals 1 day Multiple (2)
5.0 (7)
Delivering Legendary Resident Experiences for Senior Living Communities Multiple (2)
5.0 (1)
Maximizing Social Media for Hospitality Sales Professionals 2 days Multiple (2)
5.0 (2)
Negotiation
Negotiating Value for Sales Professionals 1 day Multiple (2)
5.0 (1)
Prospecting
Legendary Prospecting for Sales Professionals 1 day Multiple (2)
5.0 (6)
Training Delivery
Creating Impactful Virtual Training Multiple (2)

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The pathway to your success is based on our Proven Process. It is designed to drive more ROI from sales and customer service training by making every interaction count.

     

Contact

Signature Worldwide

5555 Parkcenter Circle, Suite 100
43017 Dublin Ohio

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Reviews

Average rating 5

Based on 39 reviews.

Event Sales, Commonwealth Hotels, Inc.
(5)
The content was relevant, helpful and our trainer was amazing!
Event Sales, Commonwealth Hotels, Inc.
(5)
This is the first class I've ever taken that I was consistently engaged. I didn't get tired or bored.
Sales Manager, Arnold Machinery
(5)
Thank you! You gave a very good presentation that was not only informative and creative, but also reinforced great Sales technique. I really appreciate your drive and upbeat attitude on each of your presentations. I gained a lot from your classes.
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Training reviews
Institute rating
(5.0)
Based on 39 reviews.