Course description
Customer Service Excellence Series - Distance Course
This set of online programs will provide delegates with the skills required to have an immediate impact on team member engagement and produce higher results than delegates thought was possible. The program will also help delegates to create an environment that encourages repeat business and leaves customers fulfilled and happy.
The program is built around the following concepts:
• The Foundations of Service
• Service Excellence-Telephone Contact
• Service Excellence-Personal Customer Contact
• Service Excellence-Managing and Leading Service
Who should attend?
This training program is designed for individuals who want to enhance their customer service skills.
Costs
The cost of this online training program on customer service is $499.
Certification / Credits
Upon completion of this online training program delegates will be able to:
- Connect successfully with clients
- Create loyalty
- Reduce conflict
- Create a lasting impression
- Understand needs
- Create a positive impact
About SEE, Inc.
SEE, Inc. – Uniting Passion and Commitment for Organizational Success
Through a unique combination of commitment, enthusiasm, and passion, SEE, Inc. offers training solutions designed to foster healthy organizations and build better workplaces. By employing some of today's most effective learning methods, SEE, Inc. allows individuals to develop as effective leaders, integral pieces of...
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Contact info
SEE, Inc.
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