Professional Course

IT Service Management with System Center Service Manager - MOC On Demand (MS-10965)

QuickStart, Online
Length
2 days
Price
550 USD
Next course start
Start anytime! See details
Delivery
Self-paced Online
Length
2 days
Price
550 USD
Next course start
Start anytime! See details
Delivery
Self-paced Online
This provider usually responds within 48 hours 👍

Course description

IT Service Management with System Center Service Manager - MOC On Demand (MS-10965)

About this course: 

Lets first get the idea what IT Service Management is. IT service management (ITSM) refers to the entirety of activities – directed by policies, organized and structured in processes and supporting procedures – that are performed by an organization to design, plan, deliver, operate and control information technology (IT) services offered to customers.It is thus concerned with the implementation of IT services that meet customers' needs, and it is performed by the IT service provider through an appropriate mix of people, process and information technology.  

This course will provide students with the key knowledge required to deploy and configure System Center 2016 Service Manager.  Using hands-on labs, students will learn the following: 

  • Where Service Manager sits within the System Center 2016 product. 
  • What business and technical needs Service Manager is designed to meet. 
  • How Service Manager aligns itself to ITIL and MOF. 
  • How to architect and implement a System Center 2016 Service Manager deployment. 

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  • Self-paced Online
  • Online

Why choose QuickStart?

98% increased workplace productivity

94% instructor and course effectiveness

Partnered with vendors including Microsoft, Cisco, and Citrix

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QuickStart
1101 S Capital of Texas Hwy - Building J, Suite 202
78746 Austin Texas

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QuickStart exists to create world-class technologists by personalizing and individualizing training to address the massive skills gap in the IT industry. Through 20 years of research and data analysis, we’ve learned that a modern learner prefers to learn through multiple...

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