Sensitivity Training for ManagersProven Training Solutions
Sensitivity Training for Managers
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Sensitivity Training for Managers
Offended people's perception is their reality! We address manager's words, tone, actions & behaviors that people may find offensive. We improve how they come across to others.
Our common-sensed training approach is different from other sensitivity training providers. Instead of delivering what is really just a legally-focused harassment prevention course and labeling it sensitivity training, we actually identify & address the causes of insensitive, disrespectful or offensive behavior. Yes, we tackle the legal issues, but they do little to actually change a manager's behavior or thinking.
We believe the vast majority of managers don’t come to work looking to intentionally be insensitive, disrespectful or offensive. Sometimes, the work place may have become too casual or informal and jokes, stories or attempts at humor cross the line from entertaining to offensive. In other cases, something takes place; a manager gets emotional; they open their mouth; their brain stops and quite frankly, they say or do something stupid! We work with your managers to identify their communication and behavior styles – not merely from their point of view – but more importantly, from the perception of their employees, colleagues or customers. They have to better understand how their actions or communication style may be perceived by others…in many cases, it’s not just what was said or done…it was how it was said. In our training, managers build action plans to change their behavior or communication styles to enhance a more respectful and harassment-free workplace. When training managers, we also emphasize & reinforce the importance of them being role models to their employees and stewards of your organization’s reputation.
If our common-sensed sensitivity training and harassment prevention approach appeals to you, please contact us for more information and pricing, thank you.
In light of COVID-19, this provider is now delivering some or all of their courses online. Contact them for more information!
Who should attend?
This course is suitable for executives, managers, supervisors or lead people.
This course will cover the following topics:
- Exceeds all employer training requirements for the new state of New York & New York City harassment prevention laws
- All applicable federal and state laws
- Recognize the actions/words/behaviors that are really causing employees to claim harassment or discrimination
- Understand the 'gray areas' that can contribute to a "hostile work environment" harassment or discrimination claim
- Recognize that employee & co-worker perceptions of us influence their reality
- Identify where or how my communication/behavior style may be contributing to a potentially negative perception from employees, co-workers or clients
- Preventing insensitivity, harassment or disrespectful behavior before it happens
- Increase situational awareness (understanding your audience) proactively - think before you speak or do - what a novel concept!
Proven Training Solutions can provide a quote for this training for your company, please Request Information to find out more.
Why choose Proven Training Solutions?
30+ Years Experience Delivering Customized On-Site & Virtual Training
National Leader in Sensitivity & Harassment-Prevention Training
Experts in Internal Customer Service
About Proven Training Solutions
Proven Training Solutions - Virtual & On-Site Training
Proven Training Solutions has become a national leader in sensitivity and harassment prevention training. We deliver our training solutions through a customized "live & interactive" virtual webinar or an interactive and customized on-site training presentation. All of our courses are...
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Corporate / Group Training
United States of America