Sensitivity Training for Managers

Sensitivity Training for Managers  

Offended people's perception is their reality! We address manager's words, tone, actions & behaviors that people may find offensive. We improve how they come across to others.

Our common-sensed training approach is different from other sensitivity training providers. Instead of delivering what is really just a legally-focused harassment prevention course and labeling it sensitivity training, we actually identify & address the causes of insensitive, disrespectful or offensive behavior.  Yes, we tackle the legal issues, but they do little to actually change a manager's behavior or thinking.

We believe the vast majority of managers don’t come to work looking to intentionally be insensitive, disrespectful or offensive.  Sometimes, the work place may have become too casual or informal and jokes, stories or attempts at humor cross the line from entertaining to offensive. In other cases, something takes place; a manager gets emotional; they open their mouth; their brain stops and quite frankly, they say or do something stupid! We work with your managers to identify their communication and behavior styles – not merely from their point of view – but more importantly, from the perception of their employees, colleagues or customers. They have to better understand how their actions or communication style may be perceived by others…in many cases, it’s not just what was said or done…it was how it was said. In our training, managers build action plans to change their behavior or communication styles to enhance a more respectful and harassment-free workplace. When training managers, we also emphasize & reinforce the importance of them being role models to their employees and stewards of your organization’s reputation.

If our common-sensed sensitivity training and harassment prevention approach appeals to you, please contact us for more information and pricing, thank you.