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Sensitivity Training

Proven Training Solutions
Training overview
Corporate / Group Training
4 hours
Start dates
Online
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United States of America
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Course description

Sensitivity Training

Offended people's perception is their reality! We address manager's words, tone, actions & behaviors; Improving how they come across to others.

Our common-sensed training approach is different from other training providers. Instead of delivering what is really just a legally-focused discrimination prevention course and labeling it “sensitivity training,” we actually identify & address the causes of insensitive, disrespectful or offensive behavior.  Yes, we tackle the legal issues, but they do little to actually change a manager's behavior or thinking.

We believe the vast majority of managers don’t come to work looking to intentionally be insensitive, disrespectful or offensive.  Sometimes, the work place may have become too casual or informal and jokes, stories or attempts at humor cross the line from entertaining to offensive. In other cases, something takes place; a manager gets emotional; they open their mouth; their brain stops and quite frankly, they say or do something stupid! We work with your managers to identify their communication and behavior styles – not merely from their point of view – but more importantly, from the perception of their employees, colleagues or customers. They have to better understand how their actions or communication style may be perceived by others…in many cases, it’s not just what was said or done…it was how or it was where it was said. In our training, managers build action plans to change their behavior or communication styles to enhance a more respectful and harassment-free workplace. When training managers, we also emphasize & reinforce the importance of them being role models to their employees and stewards of your organization’s reputation.

If our common-sensed approach appeals to you, please contact us for more information and pricing or check out our other courses:

  • Exceeds all employer training requirements for the new state of New York & New York City harassment prevention laws
  • Promoting a Diverse & Harassment-Free Workplace
  • Enhancing Diversity, Respect & Sensitivity within the Workplace
  • Sensitivity Training for Doctors
  • Preventing Harassment in the Workplace
  • Sensitivity Training for Managers
  • California AB 1825 Harassment Prevention Training
  • Effectively Manage & Communicate in a Diverse Workplace

All courses offer hands-on training and real solutions to problems that occur in the workplace. This includes harassment, discrimination, disrespectful communication or interpersonal skills that can negatively impact a department or an organization.

COVID-19 Update

In light of COVID-19, this provider is now delivering some or all of their courses online. Contact them for more information!

Who should attend?

This course is suitable for executives, managers, supervisors or lead people.

Costs

Proven Training Solutions can provide a quote for this training for your company, please Request Information to find out more.

Why choose Proven Training Solutions?

30+ Years Experience Delivering Customized On-Site & Virtual Training

National Leader in Sensitivity & Harassment-Prevention Training

Experts in Internal Customer Service

About Proven Training Solutions

Proven Training Solutions - Virtual & On-Site Training

Proven Training Solutions has become a national leader in sensitivity and harassment prevention training. We deliver our training solutions through a customized "live & interactive" virtual webinar or an interactive and customized on-site training presentation. All of our courses are...


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Contact info

Proven Training Solutions

911 Thorn Ridge Lane
29710 Lake Wylie South Carolina

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www.proven-training-solutions.com

Reviews

Average rating 5

Based on 1 reviews.

Jennifer S. Quality Manager, The Hospital at Westlake Medical Center, Austin, TX
PTS has become my ‘go-to’ training company for our sensitivity and harassment-prevention training because they consistently deliver results.
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Course rating
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Based on 1 reviews.
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