Sensitivity Training

Sensitivity Training

A respectful and harassment-free workplace culture is the best way to retain and attract  new employees. We tackle the most common causes of both real & perceived offensive behaviors.  

Our common-sensed training approach is different from other training providers. Instead of delivering what is really just a legally-focused discrimination prevention course and labeling it “sensitivity training,” we actually identify & address the causes of insensitive, disrespectful or offensive behavior.  Yes, we tackle the legal issues, but they do little to actually change a manager's behavior or thinking.

We believe the vast majority of employees don’t come to work looking to intentionally be insensitive, disrespectful or offensive.  Sometimes, the work place may have become too casual or informal and jokes, stories or attempts at humor cross the line from entertaining to offensive. In other cases, something takes place; someone gets emotional; they open their mouth; their brain stops and quite frankly, they say or do something stupid! We work with your learners to identify their communication and behavior styles – not merely from their point of view – but more importantly, from the perception of their co-workers, colleagues or customers. They have to better understand how their actions or communication style may be perceived by others…in many cases, it’s not just what was said or done…it was how or it was where it was said. In our training, learners build action plans to change their behavior or communication styles to enhance a more respectful and harassment-free workplace culture. When training managers, we also emphasize & reinforce the importance of them being role models to their employees and stewards of your organization’s reputation.

If our common-sensed approach appeals to you, please contact us for more information and pricing or check out our other courses:

• Exceeds all employer training requirements for the new state of New York & New York City harassment prevention laws
• Promoting a Diverse & Harassment-Free Workplace
• Enhancing Diversity, Respect & Sensitivity within the Workplace
• Sensitivity Training for Doctors
• Preventing Harassment in the Workplace
• Sensitivity Training for Managers
• California AB 1825 Harassment Prevention Training
• Effectively Manage & Communicate in a Diverse Workplace

All courses offer hands-on training and real solutions to problems that occur in the workplace. This includes harassment, discrimination, disrespectful communication or interpersonal skills that can negatively impact a department or an organization.