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PM Primer: Conflict Resolution

Project Management Experts, LLC
Training overview
Professional Course
Self-paced Online
2 hours
From 79 USD
Start dates
Online
79 USD
Start anytime

Course description

PM Primer: Conflict Resolution

This online course focuses on how project managers can resolve conflicts in a project setting. Any time you convene a group of people to work together as closely as project teams do, conflicts are bound to happen. Project team members will likely have different views, personalities, and work styles that may clash as project objectives and goals are pursued.

Training content

  • Identify the stages of conflict
  • Recognize the structural differences that can cause conflict
  • Distinguish between different conflict types and apply strategies to resolve them
  • Describe how concern for oneself and concern for others interact to create different styles for dealing with conflict
  • Compare different negotiation styles and describe when each should be used
  • Demonstrate how power and BATNA can be used as tools during negotiations

Course delivery details

Course Access Time: 90 days

Certification / Credits

Credits: 2 PDUs / 2 HRCIs / 2 SHRMs

Why choose PME?

Over 300 instructor-led and online course offerings in project management, leadership, and business management

Courses taught by experienced practitioners

Leading provider of project management and agile certifications

About PME

Project Management Experts, LLC

Project Management Experts (PME) is just that, a consortium of project management experts with at least 20 years of experience who have re-directed their careers to improving the project management competency of our clients. Our training classes focus on building...


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Project Management Experts, LLC


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