Course description
PM Primer: Conflict Resolution
This online course focuses on how project managers can resolve conflicts in a project setting. Any time you convene a group of people to work together as closely as project teams do, conflicts are bound to happen. Project team members will likely have different views, personalities, and work styles that may clash as project objectives and goals are pursued.
Upcoming start dates
Training content
- Identify the stages of conflict
- Recognize the structural differences that can cause conflict
- Distinguish between different conflict types and apply strategies to resolve them
- Describe how concern for oneself and concern for others interact to create different styles for dealing with conflict
- Compare different negotiation styles and describe when each should be used
- Demonstrate how power and BATNA can be used as tools during negotiations
Course delivery details
Course Access Time: 90 days
Certification / Credits
Credits: 2 PDUs / 2 HRCIs / 2 SHRMs
Why choose PME?
Authorized Training Partner by the Project Management Institute
Over 300 instructor-led and online courses in leadership & business management taught by experienced practitioners
Leading provider of Project Management and Agile certifications
Contact this provider
Project Management Experts, LLC
Project Management Experts (PME) is just that, a consortium of project management experts with at least 20 years of experience who have re-directed their careers to improving the project management competency of our clients. Our training classes focus on building...