Scope and Requirements Development - In House

Course Introduction

Effective Listening Skills for Requirements Definition

• Listening vs. Hearing
• Communication Realities
• Listening Approaches
• The Function of Listening

Stakeholders

• Who is a Stakeholder?
• Responsibility Assignment Matrix (RAM)
• The RACI Matrix
• Steps in Stakeholder Management
• Stakeholder Prioritization

Scope Definition

• The Product vs. Project Scope
• The IIBA BOK Process Model
• Enterprise Analysis
• Requirements Planning & Management
• Requirements Elicitation
• Requirements Analysis
• Requirements Communication
• Solution Assessment & Validation
• Project Boundaries
• The PMI Scope Management Framework
• Real World Best Practice
• The LGd Process
• Project Sponsor Issues Charter
• Charter Environmental Factors to Consider
• The Project Data Sheet (PDS)
• Roles & Responsibilities
• Gold Plating
• Scope Creep

Creating Effective Work Breakdown Structures

• Scope Definition
• The Work Breakdown Structure
• Managing Change
• Introduction to Displayed Thinking

Requirements Basics

• What is a Requirement?
• IIBA BOK Requirements
• Functional vs. Non-Functional
• What Makes A Good Requirement?
• Business Requirements vs. System Requirement
• Key Requirement Tests
• The Problem Pyramid

Use Cases

• Why Create Use Cases?
• The WBS and Use Cases
• The Basic Use Case Process
• Keys to Effective Use Cases
• Detailed Use Case
• Use Case Checklist

Developmental Methodologies

• Methodologies, Frameworks and Processes
• Methodology Drivers
• The Volere Process
• The Basic RUP Process
• SCRUM Basics

Testable Requirements

• Standard Testing Activities
• Requirements Based Testing (RBT)
• Ambiguity Review
• Types of Testing
• Test Cases

The Software Requirements Specification (SRS)

• The SRS Defined
• SRS Goals
• The SRS Components
• 10 Quality Characteristics of an SRS
• Quality Measures Related to Individual SRS

Business Domain Modeling

• BDM Defined
• BDM Roles - The Business Process Analyst
• BDM Roles - The Business Model Reviewer
• BDM Roles - The Software Architect
• BDM Artifacts
• BDM Model
• Why is a Domain Model Needed?

Other Advanced Tools

• The Spectrum Diagram
• Activity Diagram
• Block/Swimlane Workflow Diagram
• Business Process Diagram (BPD)
• Cause & Effect Diagram
• Decision Tree Analysis
• Advanced Decision Tree
• Class Diagrams
• Data Flow Diagrams (DFD)
• FURPS+