Course description
Project Quality Management - In House
This online course offers participants a practical approach to the often-ambiguous topic of managing project quality. Participants will learn valuable skills to define overall project quality and then ensure the defined standards are met.
Upcoming start dates
1 start date available
Who should attend?
This course is best suited for beginning to intermediate project managers.
Prerequisite
Although not required, Introduction to Project Management (PM101) is recommended as a prerequisite.
Training content
Course Introduction
Concept of Quality
- Definition
- Grade vs. Quality
- Quality Management
- The Five Major Cost Categories
- Eight Categories of Waste
- Plan Quality
- Perform Quality Assurance
- Perform Quality Control
Customer Input to Quality
- Customer Types
- Customer Impacts
- Defining Customer Requirements
Plan Quality
- Planning
- Scope Statement
- Product Description
- Operational Definitions
- What The Quality Plan Does
- Benchmarking
- Cause and Effect Diagrams
- Process Flowcharting
- Design of Experiments
- Quality Management Plan
- Types of Plans
- A Good Quality Assurance System
Quality Control
- Impact of Poor Quality
- Juran
- Trend Analysis
- A Good Quality System Will
- Control Charts
- ‘In Control’
- Variations
- Pareto Diagrams
- Statistical Sampling Terms
- Acceptance Sampling
- Quality Circles
- Quality Control vs. Assurance
- Putting It All Together
Six Sigma
- What Is Six Sigma?
- Performance Aspects of Six Sigma
- Making Six Sigma Work
- Do You Have A Six Sigma Philosophy?
- Implementing Six Sigma in Project
- The Six Sigma Methodology
Contact this provider
Procept Associates Ltd.
Since 1963, Procept (and its subsidiaries) have trained over 1 million people from over 17,000 organizations. We focus on developing competencies in project management, change management, agile management, leadership, business analysis, IT and data management, as well as soft skill...
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