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Customer-Centered Negotiation

PPS International Limited
Training overview
Corporate / Group Training
2 days
Start dates
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Course description

Customer-Centered Negotiation

Customers today are more astute and better informed about their alternative options and sources of supply. They are better equipped to negotiate and are most likely educated about your competition. They demand the best price as well as the best “deal." They are typically unwilling to accept your initial proposal without modification. The process of negotiation is actually simple and very learnable—resulting in easier negotiations that maintain the value of the sale and confidence of the salesperson.

This is a two-day program.

COVID-19 Update

In light of COVID-19, this provider is now delivering some or all of their courses online. Contact them for more information!

Who should attend?

This program is designed for B2B sales representatives who have responsibility for addressing points of service, deliverables, pricing and more. It can also be useful for those in a procurement role who strive to achieve win-win, best-price negotiations.

Training content

Throughout the program, participants engage in discussions, do application practices and hold small-group experiences in order to:

  • Recognize when to negotiate.
  • Gain time to present a suitable response to demands or requests.
  • Negotiate alternatives that sell solutions.
  • Ensure the customer and negotiator leave the interaction feeling that each received value without losing rapport or damaging relationships.


Contact PPS International Limited for pricing details.

Why choose PPS International Limited?

Network of 200+ facilitators from around the world

Training delivered in 8+ languages

6000+ participants trained every year

About PPS International Limited

PPS International Limited

PPS International Limited

We are a company that develops leaders. When you consider that there are approximately 209,000 training professionals in the United States and that about one in four businesses outsource their training to these professionals, it’s hard to say we are unique;...

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Contact info

PPS International Limited

117 Hedge Street
29681 Simpsonville South Carolina

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