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Getting To Yes: Improve Your Sales
This is Sales Training made fun. In this customizable workshop participants will learn communications skills that will improve sales development. Through experimental exercises, participants will learn skills and methods that will make their interactions with customers more effective. This low stakes fun training will increase the likelihood that salespeople will feel comfortable communicating in a variety of sales situations. This workshop turns sales training into actual learning.
During this course participants will:
- Listen and ask questions appropriately to encourage the customer to express needs and concerns
- Maintain focus with the customer to ensure win-win solutions for customers and the company
- Use proven techniques to diffuse customer anger
- Take initiative to delight and surprise customers
- Enhance ability to think and solve problems quickly, creatively, and positively
Who should attend?
This course is suitable for sales teams.
Any successful salesperson will tell you: effective selling is all about the relationship. And as it turns out, creating profitable sales relationships requires the very same skills as creating satisfying improvisational scenes: Building trust, listening actively and creating with what you hear, being flexible, and seeing and acting on the opportunity to make bold moves. In sales terms, improvisation means being intentionally flexible on how to reach a goal. Knowing what your current state is, and where you want to be, is important, but which path you take will depend on the circumstances of the moment.
The Play Storming Group workshops and keynote programs are highly customized to meet specific company needs. Fees vary depending on the amount of design required as well as delivery specifications. All workshops are delivered by at least two facilitators. The Play Storming Group has its global headquarters in Austin, TX. Courses booked within 50 miles of Austin, therefore, usually don't incur travel and lodging expenses for facilitators.
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