Setting Up an Effective Quality Management System

In Setting Up an Effective Quality Management System, you'll learn ...

• The importance of and need for a quality management system
• Elements of a quality management system
• Certifying entities for quality management systems
• Global initiatives in quality management

Overview

Credit: 1 PDH

Length: 19 pages

It is easy to understand the benefits of quality from the perspective of building good parts and eliminating waste. This course expands upon that idea to demonstrate how customers, employers, and employees, alike, can benefit from a quality management system in the delivery of products and services.

While many vendors recognize that superior quality can distinguish their product from that of a competitor, the development and implementation of global quality management systems narrows the quality gap among service companies and product providers. The evolution of quality as a professional process has driven this progress through the development of internal controls, as well as through the advent of third party regulatory and audit groups focused specifically on the benefits of quality improvement to all stakeholders. This is especially true where companies focus on their core competencies and outsource to subcontracting entities around the globe. Global standards have benefited companies large and small and tend to make the global economies more competitive.

Students will learn the importance and benefits of a purpose-fit quality management system, but this course will also emphasize that the system should be flexible enough to incorporate the variances in business and business strategy. You’ll also learn about a number of industry specific regulatory bodies that can assist with the development of a precise quality system and provide auditing of the system for the benefit of all stakeholders, including employees, investors, clients, and vendors. A system that has total company buy-in adds value to all aspects of the business and not only makes your company easier to do business with, but also makes it a more pleasant and productive environment.