Course description

Change Management Series
In an age where technology and process transformation are constantly remaking the business landscape, sustainable success is more dependent on your people than your technology purchase. Achieving maximum ROI requires:
- A good plan that commences on Day 1, not during or after implementation
- Active support from stakeholders at every level of the organization
- Internal expertise to foster engagement and resolve conflict
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Upcoming start dates
Training content
Orion's Change Management Series is a package of three, self-paced webinars for business leaders and transformation professionals.
Module 1: Organizing for Change
Change Management is not part of the implementation plan; it is an essential element throughout your project lifecycle. That is true for smaller process changes within a department and for technology or culture changes that span the entire organization. If you don't begin planning for change on day 1, your chances for success dwindle. Organizing for Change addresses:
- Why Change Management is Important
- Popular Models
- ADKAR vs. Kotter vs. the field
- Making Change Happen
- Tools and techniques
- Roles and responsibilities
- "What would you do?" activities
- Key Takeaways
Module 2: Gain Buy-In
Getting great ideas off paper and into reality is the biggest challenge of process or technology improvement projects. Learn how to overcome the human factors that breed resistance to change. Key Topics Gaining Buy-In addresses:
- Clarifying the End State
- Tools gain buy-in from people across your organization
- Force Field Analysis
- Communication Plans
- Winners & Losers from Change
- Overcoming common barriers
Module 3: Facilitating-Change
Too many organizations - perhaps yours have wasted time, money and effort by investing in team-based improvement initiatives (CI, Lean, Six Sigma) that proved to be ineffective. Only with such an internal resource can your organization achieve the dramatic improvements in performance that are necessary to compete and thrive in today's challenging economic environment. Learn how to implement solutions by getting the most of each team member’s potential. Key topics:
- Define the role of a Facilitator and how it differs from a team leader
- Introduce tools and techniques useful for facilitating projects in your organization
- Meeting Management
- Sociograms
- Multivoting
- Conflict Management
- How to navigate difficult team situations facilitators face
Contact this provider
Orion Development Group
America’s #1 Business Process Management Provider for Professional Development & Onsite Training For more than 25 years, Orion has established itself as one of the elite and recognized experts in Business Process Management. This expertise is recognized by prominent universities...