Course description
Inclusive Customer Relations
Participants will review the pillars of effective customer relations (skilled communication, authenticity, honesty, connection) while reflecting on how to best create an inclusive customer experience. The session will be highly interactive, using scenarios that enable participants to reflect and practice the art of inclusive customer relations.
COVID-19 Update
In light of COVID-19, this provider is now delivering some or all of their courses online. Contact them for more information!
Costs
For more information about tuition fee, please visit the institute website.
About Orange Grove
Orange Grove Consulting - Diversity, Equity & Inclusion
Orange Grove Consulting specializes in helping organizations improve diversity, equity and inclusivity through a set of consulting tools and training programs. Our training programs can be delivered as virtual blended (with both asynchronous content and synchronous sessions), as in-person workshops,...
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Contact info
Orange Grove Consulting – We Operationalize Inclusion
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