The purpose of this course is to address the implementation and desktop support needs of customers that are planning to deploy and support Microsoft Windows XP Professional in a variety of stand-alone and network operating system environments.
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The target audience consists of IT support professionals who: - Are new to the Windows XP Professional product. - Provide Helpdesk support for Windows XP Professional desktops. - Provide support for the Microsoft Windows NT version 4.0 or Windows 2000 Server family of products, or support for a Microsoft Windows XP solution environment.
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