The Ethics of Effective Attorney-Client Communications
National Business Institute
Course description
The Ethics of Effective Attorney-Client Communications
Failing to communicate properly with clients can result in serious consequences for any attorney. This program delves into strategies for setting clear expectations on contact availability and frequency, practical guidance for ensuring effective communications online, and pointers for navigating generational differences.
Training content
- Key Rules of Professional Conduct Concerning Client Communications
- Setting Clear Expectations: Why It Matters
- Training Staff on Client Communication Best Practices: What You Need to Know
- How to Ensure Effective Client Communications Online and via Social Media
- Safeguarding Privilege and Confidentiality (With Real-Life Examples)
- Communicating With Younger and Elderly Clients: Tips for Navigating Generational Differences
- Clearly Communicating the Beginning - and the End - of the Attorney-Client Relationship
- Common Mistakes to Avoid
Why choose NBI?
More than 1.3 million professionals have trusted NBI with their training
With 35+ years of expertise, we understand the needs of professionals seeking continuing education
Our diverse catalog of 4,000+ courses covers topics in all legal disciplines
About NBI

National Business Institute
At NBI, we believe that enhancing professional knowledge through continuing education empowers our customers to better serve their community. With over 35 years of experience, we understand the needs of legal professionals seeking continuing education and we are dedicated to...
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National Business Institute
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