Difficult Client Scenarios: An Ethical Guide for Paralegals
National Business Institute
Course description
Difficult Client Scenarios: An Ethical Guide for Paralegals
Never give legal advice, keep clients reasonably informed - you know the rules. But in the real world, things are rarely straightforward. In this program, knowledgeable faculty will reveal solutions to the ethical dilemmas you face every day. From handling unreasonable client requests to delivering bad news, get the guidance you need to avoid ethics pitfalls while also maintaining a high standard of client service. Register today!
- Discover how to respond to client inquiries without falling into the legal advice trap.
- Learn how to tactfully get honest answers out of the lying client.
- Ensure proper communications with clients, whether they're difficult to contact or calling multiple times a day.
- Uncover 10 simple yet effective tips for preventing billing disputes.
Training content
- What Can You Do? When Clients...
- Dealing With Common Client Problems
- Working With Clients Who Have Disabilities or Cultural Differences
- Avoiding Billing Disputes: Top 10 Tips for Paralegals
Why choose NBI?
More than 1.3 million professionals have trusted NBI with their training
With 35+ years of expertise, we understand the needs of professionals seeking continuing education
Our diverse catalog of 4,000+ courses covers topics in all legal disciplines
About NBI
National Business Institute
At NBI, we believe that enhancing professional knowledge through continuing education empowers our customers to better serve their community. With over 35 years of experience, we understand the needs of legal professionals seeking continuing education and we are dedicated to...
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National Business Institute
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