Corporate / Group Training
5.0 (1 Reviews)

Workplace Success: Eight Key Skills You’ll Need

Mainstream Corporate Training, Online (+1 locations)
1 day
Next course start
Inquire for more information (+3 start dates)
Self-paced Online, Virtual Classroom, On-site
1 day
Next course start
Inquire for more information (+3 start dates)
Self-paced Online, Virtual Classroom, On-site
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Course description

Workplace Success: Eight Key Skills You’ll Need

There have been a number of studies that identify the key skills that workers need to be successful. Various studies call them different things – critical employability skills, soft skills, or transferrable skills. Regardless of the name these skills are critical for workplace success.

Eight of the most commonly identified skills are: Being a Productive Team Member, Flexibility, Problem Solving, Resourcefulness, Giving and Receiving Feedback, Self-Confidence, Creative Thinking and Emotional Intelligence. Many of us possess one or more of these attributes already and perhaps all of them. Luckily these skills can be improved upon through training.

This course looks to take you from where you are now to a new level of understanding for the key skills that will help to make you successful at work.

Learning Objectives

This one-day workshop will help you teach participants:

  • Know your own team member roles and responsibilities.
  • Understand ways to be an effective team member.
  • Know how it feels to experience change and know your level of change tolerance.
  • Understand ways to be flexible in times of change.
  • Know what a problem is and ways to approach problem solving.
  • Recognize the self-fulfilling prophecy and its relevance to their work.
  • Appreciate the variety of behaviors that characterize resourcefulness in the workplace.
  • Identify tips to giving and receiving feedback.
  • Realize the uses of feedback to increase their strengths as leaders in the workplace.
  • Recognize self-confident behaviors in the workplace.
  • Utilize a three-step process to building your own self-confidence.
  • Apply a number of group methods for creative thinking.
  • Recount the history of social and emotional intelligence theory.
  • Define Daniel Goleman’s five sets of social and emotional competencies and correlate them to workplace experiences.

Upcoming start dates

Choose between 3 start dates

Inquire for more information

  • On-site
  • Canada
  • English

Inquire to learn more about our online and webinar-based training

  • Self-paced Online
  • Online
  • English

Inquire to learn more about our online and webinar-based training

  • Virtual Classroom
  • Online
  • English

Training content

You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.

Being a Team Player

This session will have students complete a Team Roles and Responsibilities Questionnaire to determine what kind of team player they are. They will also look at a guidelines to being an effective team leader.


Students will assess their change tolerance in this session by completing an exercise and then explore how to become more tolerant and flexible.

Problem Solving

What a problem is will be defined in this session and students will also look at ways to approach problems. Students will also be introduced to eight essentials to defining a problem and actually solve a problem.


This session covers the danger of the self-fulfilling prophecy and explores the characteristics of resourcefulness.


This session covers ways to give and receive feedback through feedback interviews and a simulated feedback session.


You can use this session to show students about what behaviors are associated with high and low self-confidence. They will also look at a three-step process that can be used to increase self-confidence.

Creative Thinking

Brainstorming as a method for creative thinking is considered here and students will also look at some other methods that can be used for creative thinking.

Emotional Intelligence

This session explores the history of social and emotional intelligence and looks at Daniel Goleman’s five interrelated sets of Social and Emotional Competencies and their importance in workplace success.

Workshop Wrap-Up

At the end of the course, students will have an opportunity to ask questions and fill out an action plan.

Course delivery details

This course can be offered in the following formats:

  • On-site
  • Online
  • Webinar

Why choose Mainstream Corporate Training?

Serving Over 40 Business Verticals, across North America

98.8% Client Satisfaction, 99% citing they would refer our programs to others

ROI realized by clients as early as the first 3 months post training


Average rating 5

Based on 1 reviews.
Write a review!
Lori M.
03 Jun 2019
Workplace Success: Eight Key Skills You’ll Need

Great course - helped me to evaluate what I could do to be a better and more effective team member at work. I also know how to give better feedback to my coworkers.

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Mainstream Corporate Training
1157 Ouellette Avenue
N9A4K1 Windsor

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