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Six Sigma: Entering the Dojo

Mainstream Corporate Training
Training overview
Corporate / Group Training
1 day
Start dates
Online
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Canada
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Course description

Six Sigma: Entering the Dojo

Six Sigma is a set of qualitative and quantitative quality tools that can help a business improve their processes. The efficiency built into the business processes brings about improved profits, confidence and quality. Ultimately this effort is there to ensure customer satisfaction.

The term Six Sigma comes from statistics to indicate that the process outputs fall within three standard deviations from the center (expected value) giving a range of six standard deviations (or 6 sigma- 6 σ). As a result in terms of individual outputs it means you would have 3.4 defects per million items.

This course is designed to introduce students to basic concepts of Six Sigma particularly in continuous process improvement. Various quality tools used in process improvements will be explored as well as the importance of customer relationships. Courses in Lean, quality and teams will provide knowledge on the other aspects of how Six Sigma works. It is a predecessor to studies in Six Sigma Yellow, Green and Black Belt.

Learning Objectives

This one-day workshop will help you teach participants:

  • Understand the Basics of Six Sigma.
  • Describe the seven quality tools to solve process problems.
  • Describe the various quality management tools.
  • Describe incremental and breakthrough improvements and understand the methodologies of continuous improvement projects.
  • Describe the importance of customer relationships in a quality organization.

COVID-19 Update

In light of COVID-19, this provider is now delivering some or all of their courses online. Contact them for more information!

Training content

You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.

Six Sigma Basics

This session delves into first things first as your students will get an introduction to what Six Sigma is and then take a look at the frameworks used for Six Sigma projects.

Improvement Tools

Here, your students will get a look at seven tools that are used in data collection and interpretation for decision making in Six Sigma.

Management Tools for Generating Ideas

This session discusses tools that can be used for the generation of ideas, which are vital to the Six Sigma process. Also included are consensus building tools.

Continuous Improvement

In this session, your students will learn how to carry out a Six Sigma continuous improvement project.

Customer Relationships

Without customers any business will fail, therefore you need to have solid well-maintained relationships with your customers. This session will look at customer satisfaction and all your students to develop a customer satisfaction questionnaire.

Workshop Wrap-Up

At the end of the course, students will have an opportunity to ask questions and fill out an action plan.

Course delivery details

This course can be offered in the following formats:

  • On-site
  • Online
  • Webinar

Why choose Mainstream Corporate Training?

Serving Over 40 Business Verticals, across North America

98.8% Client Satisfaction, 99% citing they would refer our programs to others

ROI realized by clients as early as the first 3 months post training

About Mainstream Corporate Training

Mainstream Corporate Training -Engaging Interactive Professional Development

Mainstream is committed to providing quality training that is essential to successful professional and personal growth; our programs help learners maintain a competitive advantage through insightful and effective training topics. Information continues to change and develop our lives, therefore, our mission...


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Mainstream Corporate Training

1157 Ouellette Avenue
N9A4K1 Windsor

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