Upcoming start dates
1 start date available
Training content
This Protocol and Travel Management - Level 2 course will cover:
Project Management in Protocol and Travel
- Protocol and travel management in the promotion of the positive corporate image of the organisation and helping to achieve vision and mission
- Monitoring the effectiveness of the function
- Managing the range of external suppliers
- Resources required to manage the function efficiently
- Role and responsibilities of the function communicated internally
Building and Maintaining Strong Relationships
- Principles of durable relationships
- Building strong relations with your internal clients; suppliers, agents and contacts
- Building relationships with Embassies and Missions
- Cultural etiquette in business, social, entertaining, dress, giving and receiving presents
- Promoting cross cultural understanding of history and traditions
Communication Skills Required
- Qualities required: questioning and active listening
- Dealing with difficult people
- Negotiating win-win deals with suppliers, agents and contacts while maintaining relationship and quality of service
- Communication in a crisis, emergency or disruption
- Turning complaints into opportunities
Meetings at Home and Abroad
- Pre-meeting preparation including seating, interpreters, and timings
- Chairing, participating and preparing agenda
- Order of dignitaries for entering a room, introductions, talking and making presentations
- Conflict resolution, decision-making and problem-solving
Risks – Disruption to Travel: Pro-active Management
- Identification, evaluation and management of threats and risks
- Creating contingency plans for emergencies
- Disaster recovery planning, implementing and practice
- Ensuring continuity throughout disruption
- Planning for unexpected crises
Costs
Please contact us for more information on pricing.
Why choose LCT International?
We have trained over 2,500 delegates from almost 600 client organisations
Complimentary Heathrow transfer (one-way)
Endorsed by various organisational and subject specific accrediting bodies
Contact this provider
London Corporate Training (LCT)
London Corporate Training have been established in the education, consulting and training industries for two decades. They work as a training team from their head office in London and aim to ensure all of their course participants receive the highest...
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