Upcoming start dates
1 start date available
Training content
The course covers the following topics:
Overview of Mediation
- Mediation fundamentals
- Facilitated negotiation and neutral intermediaries
- Appointing and working with a mediator
- Process and stages of a mediation
- Reaching a settlement agreement
- Practical arrangements
Mediation Agreements and other Formalities
- Contractual commitments to mediate
- ADR Contract Clauses
- The Mediation Agreement
- Important clauses in the agreement
- Establishing the rules of the mediation
- “Without prejudice” status of discussions
- Confidentiality
- Terminating the agreement
- Fees and expenses
- Settlement Agreements
- Staying future proceedings
- Class exercise in preparing an ADR contract clause
Mediation Processes
- Structuring a mediation process
- Preparation phase
- Opening joint sessions
- Caucus meetings in private
- The Conclusion phase
- Alternative mediation processes
- Formalising the settlement agreement
- After the mediation
- Class exercise: Mediating a dispute
Developing Mediation skills
- Building trust and rapport
- Active listening
- Identifying common interests
- Engaging reluctant participants
- Facilitating co-operative problem-solving behaviours
- Dealing with deadlock
- Helping both sides get a win-win
- Class exercise
Mediation Scenarios
- Choosing the right mediator for the job
- Duties of the mediator and professional advisers
- Mediation scenarios
- Commercial disputes
- Domestic / Family disputes
- Workplace disputes
- Online mediation
- Beyond mediation – next steps and alternatives
- Course summary and post-course questionnaire exercise
Costs
Please contact us for more information on pricing.
Why choose LCT International?
We have trained over 2,500 delegates from almost 600 client organisations
Complimentary Heathrow transfer (one-way)
Endorsed by various organisational and subject specific accrediting bodies
Contact this provider
London Corporate Training (LCT)
London Corporate Training have been established in the education, consulting and training industries for two decades. They work as a training team from their head office in London and aim to ensure all of their course participants receive the highest...
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