Upcoming start dates
1 start date available
Training content
The following topics will be discussed under this 2-week programme:
Introduction to Dispute Resolution
- Typical Causes of commercial disputes
- Common legal remedies from court action
- Do we want an enforceable court judgment?
- Litigation strengths and weaknesses
- Considering ADR contract mechanisms - tiered
- Jurisdiction and applicable law issues
- Dispute case studies and exercises
Arbitration
- Arbitration principles
- When is arbitration appropriate?
- Selecting and appointing the arbitrator and the forum
- Strengths and weaknesses of arbitration
- What happens if we lose?
- Recognition and enforcement of arbitration
- awards
- Arbitration variants
- Pendulum (baseball) arbitration
- Class exercise : Preparing for arbitration
Negotiating solutions to disputes
- Conflict management styles
- Distributive and integrative negotiation
- Building relationships to improve success
- BATNA - What's my Plan B?
- Negotiation phases
- Using "the third side" in negotiation
- Class exercise : Negotiation preparation and role play
Mediation
- Mediation fundamentals
- Working with neutral intermediaries
- Facilitative vs Evaluative mediation approaches
- Appointing and Working with a mediator
- Process and Stages of a mediation
- Reaching a settlement agreement
- Practical arrangements
Other Dispute Resolution Mechanisms
- What are the other choices and when might we use them?
- Conciliation
- Settlement conference
- Expert determination
- Early Neutral evaluation
- Dispute Review Boards
- Med/Arb
- Ombudsman
Mediation Agreements and other Formalities
- Contractual commitments to mediate
- ADR Contract Clauses
- The Mediation Agreement
- Important Clauses in the agreement
- Establishing the rules of the mediation
- "Without prejudice" status of discussions
- Confidentiality
- Terminating the agreement
- Fees and expenses
- Settlement Agreements
- Staying future proceedings
Mediation Processes
- Structuring a mediation process
- Preparation phase
- Opening joint sessions
- Caucus meetings in private
- The Conclusion phase
- Alternative mediation processes
- Formalising the settlement agreement
- After the mediation
- Class exercise: Mediating a dispute
Developing Mediation skills
- Building trust and rapport
- Active listening
- Identifying common interests
- Engaging reluctant participants
- Facilitating co-operative problem-solving
- behaviours
- Dealing with deadlock
- Helping both sides get a win-win
- Class exercise
Mediation Scenarios
- Choosing the right mediator for the job
- Duties of the mediator and professional advisers
- Mediation scenarios
- Commercial disputes
- Domestic / Family disputes
- Workplace disputes
- Online mediation
- Beyond mediation - next steps and alternatives
Costs
Please contact us for more information on pricing.
Why choose LCT International?
We have trained over 2,500 delegates from almost 600 client organisations
Complimentary Heathrow transfer (one-way)
Endorsed by various organisational and subject specific accrediting bodies
Contact this provider
London Corporate Training (LCT)
London Corporate Training have been established in the education, consulting and training industries for two decades. They work as a training team from their head office in London and aim to ensure all of their course participants receive the highest...
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