Project Management Office

Course content is as follows:

Framework

• Projects, programs, and portfolios
• Understanding project success
• Quantifying project success
• Project life cycles and product life cycles
• Project management knowledge areas
• Stakeholders and their roles
• Functional, matrix, and project-related organizations
• Program and portfolio
• PMO
• Defining a PMO and EPM
• The importance of a PMO
• Key characteristics of a PMO
• Understanding PMO functions at the project and enterprise levels

PMO maturity levels

• Defining maturity
• Maturity models
• Defining maturity metrics
• Supporting an assessment process
• Defining the to-be state
• Analyzing gaps

Implementing a PMO

• Establishing a PMO mandate
• Committing to a PMO
• Estimating and assigning resources
• A roadmap to PMO maturity
• Establishing processes and tools
• Defining metrics and tools

Competence assessment and development

• Understanding competence
• Developing an assessment approach
• Conducting a performance analysis

Supporting troubled projects

• Establishing a control process
• Identifying symptoms
• Conducting performance assessment
• Conducting rescues

Managing organisational project management assets

• Establishing standards for information
• Managing historical information
• Automating collaboration
• Reusing information
• Incorporating best practices
• Performing quality audits
• Collecting lessons learned

Managing portfolios

• Selecting the right projects
• Reporting project and portfolio performance
• Using a PPM tool
• Managing staffing across the portfolio, managing risk, and reporting by exception

Developing and mentoring project managers

• Structuring project management development
• Establishing processes and tools
• Mentoring project managers

Governance

• Determining the governance strategy
• Implementing and monitoring the governance approach