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Negotiation Skills: A Collaborative Approach to Solving Problems and Reaching Agreement

Knowledge Source Inc
Training overview
1 day
English
Next start date: Customized Onsite Training - United States of America
Classroom / Public

Negotiation Skills: A Collaborative Approach to Solving Problems and Reaching Agreement

Negotiation Skills: A Collaborative Approach to Solving Problems and Reaching Agreement

This is a course that will help participants gain new insights into the process of negotiation.

This course can also be offered as on-site training by KSI anywhere across North America.

Course Credits

Recommended CPE: 8 hours
PDUs/PDHs/PDCs: 7.5

Accreditations

The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.

Training Content

This 1 day session covers the following topics:

Introduction to Collaborative Negotiations

  • Define “negotiate” and the reason we negotiate
  • Define and contrast competitive vs. collaborative negotiations
  • Define positional bargaining vs. interest-based bargaining
  • Define the goals and objectives of a collaborative negotiation
  • Identify the stages of the negotiation process
  • Define and understand key terminology and concepts

Collaborative Negotiations: The Basic Elements

  • Describe 5 conflict resolution methods
  • Define the Basic Elements of a collaborative negotiation
  • Substantive vs. Relational issues
  • Identify the 3 people problems
  • Identify “interests” that define the problem
  • Identify best practices regarding the people and the problem

The Human Factor

  • How to effectively communicate to influence the other party
  • Understanding our strengths and challenges in a negotiation
  • How perception and perspective influence how we manage conflict
  • Other factors that impact how we react to and resolve conflict

Barriers to Cooperation and Breakthrough Strategies

  • Identify barriers to cooperation
  • Identify and understand breakthrough strategies

Wrap Up and Lessons Learned

Costs

The cost of this 1 day workshop is 395 USD.

Provider: Knowledge Source Inc

Knowledge Sources Inc

Knowledge Source Inc - Registered Education with PMI and SHRM Re-certification Provider

Founded in 1993, Knowledge Source Inc. is a North Carolina-based specialist training provider. They are a Registered Education Provider (R.E.P.) with the Project Management Institute and a SHRM Recertification Provider for the Society for Human Resource Management. KSI offers classroom...


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Course reviews

Average rating 4.7

Based on 15 reviews

Anon
(5)
I liked that the instructor was down to earth and that the course was comment sense oriented. The overall training was excellent and I accomplished my goal for taking this course.
Anon
(4)
The instructor realted to students and responded to questions and comments perfectly and I accomplished my goals for taking this course.
Anon
(5)
The overall training for this course was excellent and I accomplished my goal for taking this course.
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Training reviews
Course rating
(4.7)
Based on 15 reviews

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