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Sensitivity Training

Harmony Strategies
Training overview
1 day
Next start date: Contact provider for more information - United States of America
On-site / Company-specific
Sensitivity Training

Course description

Sensitivity Training

Workplace sensitivity starts with mindset, perception, and healthy communication. Sensitivity leads to a Culture of Care and empowers teams to collaborate in a safe and supportive environment.

Our Sensitivity Training program starts with a basic overview of what sensitivity means and what is included in sensitive dynamics. We discuss how we may unwittingly offend others, especially minority populations, and how that can lead to a toxic workplace environment and high rates of dissatisfaction and turnover. We then dive into examples of abrasive and insensitive communication, misperceptions, and bias, for participants to critically analyze the impact of these triggers. We end with lively and engaging exercises and interactive games to build capacity around sensitive language and mindful interactions.

Course content includes:

  • Defining sensitivity and respectful language
  • Broadening perspective on what insensitivity can do
  • Exercises and games to challenge common beliefs and assumptions
  • Exploration of popular myths and misperceptions
  • Consideration of non-verbal communication and messages

Participants in this program will have a clearer awareness of their own communication patterns, in order to choose their messaging more powerfully, respectfully, and mindfully, in future interactions.

Who should attend?

This workshop is especially well-suited for leaders who are struggling with insensitivity in their teams, between departments, or from top executives.

Training Content

This workshop is highly interactive and includes:

  • Partner and small-group discussions and deep-reflections
  • Sensitivity-awareness exercises
  • Creative games
  • Sensitivity definitions and guidelines
  • Skills for mindful and respectful communication

About Harmony Strategies

Harmony Strategies

Harmony Strategies Group is a unique collaborative of mediators who bring Conflict & Communication Solutions to businesses large and small. Our seasoned conflict management professionals tap into decades of experience handling disputes and negotiations, to train leaders and executives better manage...

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My favorite part of the day was: Workshopping
The most useful thing I learned in this workshop was: Matching tone sounds like a really useful technique to connect to upset students. I will you be able to implement these skills from my training: The looping technique will be great when students are complaining about the coursework. My favorite part of the day was: Splitting into smaller grou...
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The most useful thing I learned in this workshop was: Pausing and thinking more before saying or choosing not to say things . I will you be able to implement these skills from my training: Pausing and thinking. My favorite part of the day was: Being challenged during the doll video. Not happy, but definitely impactful.
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Based on 17 reviews

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