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Business Etiquette

Training overview
Length: 4 hours
Course homepage: Click here
Next start date: Inquire for more information - Worldwide
Provider: GoldSRD plus
Training type: On-site / Company-specific

Course description

Course description

Business Etiquette

This course examines the basics, including being considerate of others, dress/appearance, the workplace versus social situations, business meetings, proper introductions and ‘the handshake’, conversation skills/small talk, cultural differences affecting international business opportunities, dealing with interruptions, and proper business email and telephone etiquette. Let’s face it: we’ve all had those embarrassing etiquette gaffes. Our Business Etiquette workshop will help your participants look and sound their best no matter what the situation.

Who should attend?

Professionals who would like to understand appropriate business etiquette in the workplace (NASBA Field of Study: Personal Development).

Training Content


  • Define etiquette and provide an example of how etiquette can be of value to a company or organization.
  • Understand the guidelines on how to make effective introductions.
  • Identify and practice at least one way to remember names.
  • Identify the three steps in giving a handshake.
  • Understand place settings, napkin etiquette and basic table manners.
  • Differentiate among the dressy casual, semi-formal, formal and black tie dress code.


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About supplier



GoldSRD is a leading provider of high-quality, interactive professional development. We have over 170 full-day courses on Internal Audit, Accounting, Finance, IT Audit and People-Centric (“soft skills”). Our Founder, Danny M. Goldberg, is a former chief auditor with over 21...

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