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Inside Sales Training

Training overview
20 hours
Next start date: On demand - enquire for more information. - Online - Online

Course description

FourThirds - sales training inside sales

Sales training for Inside Sales

In general, the Inside Sales team's goal is to reduce the cost and time it takes to make a sale with a focus on the quick and more easily-accessible business deals. However, they must also be able to identify the larger opportunities that they can pass on to their field sales colleagues who have the resources to dedicate more time and energy into longer-term activities. Through this Inside Sales training course by FourThirds, participants will learn to increase productivity and business impact by:

  • Being able to ask focused, relevant questions
  • Being able to use influencing skills to increase the impact of communications
  • Linking solutions to what matters and motivates customers
  • Quantifying and selling value
  • Handling objections
  • Becoming a consummate story teller
  • Negotiating with a strategy and winning tactics
  • Uncovering decision maker motivation and relating solutions
  • Identifying larger potential sales opportunities for the direct sales channel

Who should attend?

This course is designed for the indirect or "Inside Sales" team. For more information about whether this course is right for you, contact FourThirds through the information request form and someone will be in touch.

Training Content

The syllabus for this Inside Sales training course explores the following topics:

  • Questioning Skills
  • Influencing Skills
  • Objection Handling
  • Business Issues
  • Problems & Solutions
  • eROI
  • Power
  • Negotiation Skills


Contact FourThirds for more information.

About supplier


FourThirds - end-to-end transformation programs

Delivered by FourThirds, Total-Selling™ is the world’s only online, end-to-end sales transformation program. Total-Selling provides a comprehensive suite of professional development courses for those working in sales and other customer-facing roles.  All of this is achieved without the loss of...

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