ExperiencePoint

In the midst of great disruption, innovation will be the differentiator between companies that thrive and those that fail. ExperiencePoint is the innovation training partner to help you establish and sustain workforce-led transformation. With the right foundation of tools, methods, and support in place, your employees can apply design thinking to their daily work and drive the outcomes essential to your organization’s success.

Every organization needs bold inventiveness. We teach a human-centered approach to innovation that helps companies around the world transform their workplaces, drive financial growth and blaze paths to success. We’ll equip your organization with tools to reinforce the behaviors and methods of human-centered design in people’s everyday work.

We’ll work closely with your core team to consider your organization’s unique rhythms, processes and systems. Expert facilitators will guide your core team through an agile design sprint. Teams develop and apply new skills and use them to solve business problems. Sprints are customized to your organization’s needs. Use them to improve policies or processes, focus on your customers or empower your people to do their best work. The core team will also develop effective key performance indicators, and create a plan to grow and sustain new behaviors and skills.

We’ll transfer our innovation expertise to “catalysts” – members of your organization we’ll train to be ambassadors for transformation. Catalysts complete ExperiencePoint’sTrain-the-Trainer program so they can deliver ExperiencePoint workshops to their colleagues. By transferring design thinking knowledge to others, catalysts sustain the momentum and embed human-centered design into your organization for the future.

With support from ExperiencePoint experts, catalysts will focus on:

• Removing initial barriers
• Refining the sustainment plan and KPIs
• Building their confidence in human-centered design
• Training others through ExperiencePoint’sTrain-the-Trainer program

We’ll help your organization establish the infrastructure you need to keep scaling up. We’ll guide you in developing governance models and supporting project work as your team’s capabilities increase.