Course description
Resolving Conflict at Work
Conflict is natural, especially at work. From small disagreements to outright verbal battles, conflict can become a major source of stress and can easily overshadow all other productive aspects of day-to-day business. Although very few people actually like dealing with conflict, it’s imperative that everyone is trained not just to deal with it, but to resolve it and move forward.
In Eagle’s Flight’s experiential learning program, Resolving Conflict at Work, participants will learn the mechanics of conflict resolution and how to apply these tools to real-world situations. Participants will also learn such skills through hands-on practice in a nonthreatening environment, to test out new ways of overcoming and resolving conflict with the support of a highly trained facilitator.
COVID-19 Update
In light of COVID-19, this provider is now delivering some or all of their courses online. Contact them for more information!
Who should attend?
Ideal for first-time leaders and people leaders
Training content
Participants return to work the next day with the ability, tools, and confidence to:
- Recognize the early signs of conflict and avoid escalating tensions
- Influence others to see a different point of view and negotiate a “win-win” for both parties
- Defuse conflict and manage the feelings involved
- Understand their personal approach to conflict management and the approaches of others
- Employ various strategies and tools to reduce, manage, and deal with conflict
Why choose Eagle's Flight?
Worked With Over 50% of the Fortune 500
Over 90% Repeat Business
Content Offered in 20+ Languages and
35+ Countries
About Eagle's Flight
Eagle's Flight
Founded in 1988, Eagle's Flight has earned its reputation as a global leader in the development and delivery of business-relevant, experiential learning programs that achieve specific training objectives and lasting behavior change. The Eagle's Flight brand of experiential learning engages...
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Contact info
Eagle's Flight
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