Corporate / Group Training

Newly Appointed Managers: Realities and Resources

Corporate Education Group, Online (+1 locations)
2 days
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2 days
Next course start
Inquire for more information See details
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Course description

Newly Appointed Managers: Realities and Resources

New managers face distinct challenges: “On Friday you’re promoted, and on Monday you’re a new manager!” The transition from individual contributor to new manager often happens quickly and may not include training or additional support. Some new managers are moving from peer to manager, which brings its own challenges. Existing managers must continually develop core skills in order to achieve business goals, but may not be provided with training opportunities. This course covers what every new manager needs to know to and what existing managers can learn as a means of adding to their skills set. This interactive program includes lively discussion, skill-building exercises, and a comprehensive resource handbook designed for ongoing support. The goal is for participants to walk away with increased confidence, knowledge, and skills to face the realities of managing in today’s environment.

Upcoming start dates

1 start date available

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  • On-site
  • United States of America

Who should attend?

Participants who will benefit from this course include newly appointed managers seeking a foundation for their development and existing managers who want a refresher as a means of continuing their professional growth.

Training content

learning objectives:

  • Gain a full grasp of your role as manager and your own management style.
  • Work successfully with different personality styles.
  • Develop techniques and tools to communicate effectively with people at all levels of the organization.
  • Develop the confidence needed to move from peer to manager.
  • Create an action plan for transferring the learning from this classroom to the real world of managing people.

Day One

Module 1: Welcome/Overview

  • Introductions and Ice-Breaker
  • Course Overview, Objectives, Agenda

Module 2: The Manager’s Job

  • Core Management Responsibilities
  • Meeting Task, Team, Individual, and Self Needs
  • Methods and Tools to Delegate Work to Others
  • Model to Gauge Effectiveness as a Manager

Module 3: Understanding Personality Styles

  • Assessing Your Personality Style
  • Identifying and Leveraging Different Personality Styles

Module 4: Communicating Effectively

  • Communicating Assertively
  • Listening Actively for Understanding
  • Asking Powerful Questions

Day Two

Module 5: Making the Transition to Manager

  • Defining Roles
  • Setting Expectations
  • Managing Former Peers

Module 6: Managing Performance

  • Planning: Define and measure performance outcomes; develop goals and strategies
  • Coaching: Provide support; evaluate performance; diagnose and correct sub-par performance; provide effective feedback (positive and constructive)
  • Appraisal: Prepare for and facilitate a successful performance review
  • Improvements: Identify what changes should be made to outcomes, goals, support, and the appraisal process

Module 7: Motivating and Retaining Good People

  • Motivation Assessment
  • Seven Motivational Drivers
  • Assess Your Team’s Motivational Drivers
  • Strategies and Tools to Motivate and Retain Good People

Course delivery details

This course is delivered in the live virtual classroom, traditional classroom or onsite. To inquire, contact Corporate Education Group via the information request form.


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Corporate Education Group


Corporate Education Group (CEG) is a premier provider of talent development solutions. Since 1987, CEG has collaborated with clients to unlock business value by delivering talent strategies and development solutions that align with targeted business goals to make your workforce...

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