Course description
Developing Supervisory and Management Skills
This two-day course is focused on strengthening management and leadership skills through understanding the role of the manager in creating and managing positive change and using foundation tools to build effective teams, manage communications, and effectively facilitate team meetings. Participants use their own supervisory and management challenges as their “case example” throughout the learning process and practice applying the tools, skills, and techniques to their own management situations.
Who should attend?
Mid-level and front-line supervisors and managers with some experience will benefit from this course. The program is especially useful for "home-grown" supervisors and managers who have come up through the ranks of their organization.
Training content
learning objectives:
- Understand the evolving role, impacts, pressures, and opportunities of supervisors and managers.
- Obtain tools to understand and appreciate basic different personality types.
- Develop the skills and insight to understand your own preferences and biases.
- Manage your own time more effectively.
- Develop one-on-one communications skills for giving criticism constructively and listening.
- Learn tactics for group communications skills, running better meetings, using consensus, and creative problem solving.
Day One
Module 1: Introduction
- Goals, Roles, Process
- Agenda
- Ground rules
Module 2: Setting the Foundation
- What Teams Need
- Individual and Team Requirements
- Patterns and Themes
- Team Performance Assessment
- Choice and Control
- Developing Ground Rules
- Team Meetings
- Effective Facilitation
Module 3: Team Performance Strategies
- Team Mission
- Performance Standards
- Obstacle Analysis
- Problem Definition
- Goal Setting and Problem Solving
- Implementation
- Performance Evaluation
Day Two
Module 4: Understanding Behavioral Styles
- Experience Style Difference
- Individual Performance Development
- Relationship Map
- Value Difference
- Style Reader
- Communication Skills
- Feedback
- Conflict Management
Module 5: Influencing
- Recognition and Reward
- Decision Making
- Time Management
- Individual Action Plan
Module 6: Manager Reflection and Tips
- Would I Follow Me?
- The Supervisor/Manager Role
- Understanding Job Performance
- Action Plan
Course delivery details
This course is delivered in the live virtual classroom, traditional classroom or onsite. To inquire, contact Corporate Education Group via the information request form.
Costs
Contact Corporate Education Group via the information request to inquire about course fees.
About CEG
CORPORATE EDUCATION GROUP
Corporate Education Group (CEG) delivers talent strategies and development solutions that align with targeted business goals to transform organizational performance. From assessments to advisory consulting, program design, training delivery, and measurement, we identify the right solutions to unlock business value....
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Contact info
Corporate Education Group
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