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Developing Leaders Certificate Program

Corporate Education Group
Training overview
Corporate / Group Training
5 days
Start dates
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Course description

Developing Leaders Certificate Program

CEG's Developing Leaders Certificate Program is an integrated training program designed to help you sustain the leader you are and expand on your existing leadership skills. This is the second program in our three-tiered Leadership Development Program and builds on what was learned in the Emerging Leaders Certificate Program. Through a combination of instructor-led training sessions — offered in both online and traditional classroom formats, pre- and post-session assignments, team activities, interim group coaching forums, action planning and more you will be prepared to:

  • Understand your customers' perspective for a sustainable competitive advantage.
  • Address complex and critical issues by applying broad knowledge and seasoned experience.
  • Develop and tactically execute an effective business strategy.
  • Lead, accelerate and sustain successful change initiatives.
  • Leverage advanced topics that build on your foundational leadership skills.

The Developing Leaders Certificate Program takes a fresh approach to leadership development by engaging participants well beyond the classroom. Two weeks prior to the start of the program you will complete a comprehensive assessment to set a baseline for your leadership growth and receive your first pre-session assignments. During the first session, participants are placed into teams that will work together on extracurricular activities for the duration of the program. With classroom sessions every third week, you have two weeks in between to complete a variety of pre- and post-session work and participate in team virtual activities and group coaching forums. The program culminates with a final 360 Assessment to demonstrate your successful leadership development.

After successfully completing the program you will earn the credential of Certified CEG Developing Leader (CEG-dL).

Who should attend?

This program is designed for mid-level managers and those who are managers of managers with at least four years of experience managing others.

Training content

learning objectives:

  • Learn the advantages of having a customer-centric culture.
  • Measure customer relationships using some common tools.
  • Explore best practices in customer experience management.
  • Benchmark top companies and their customer centricity.
  • Create your own action plans to build a more customer-centric organization.
  • Apply change leadership techniques successfully and efficiently.
  • Build sustainability into the change design and implementation process.
  • Help people adapt to changes in their work environment without compromising their productivity.
  • Communicate with impact.
  • Understand how strategies are developed.
  • Communicate and translate a strategy.
  • Use execution tools for ownership, buy-in, and metrics that matter.
  • Manage risk.
  • Use innovation in strategic thinking.
  • Define issues clearly, despite incomplete or ambiguous information.
  • Link problems and systems to identify and improve underlying strategic issues.
  • Analyze the available alternatives for other, more effective solutions.
  • Make difficult decisions with more confidence.
  • Create an environment where employees are inspired to do their best every day.
  • Focus on the key factors that really drive employee performance.
  • Stop avoiding tough discussions and confidently face them head-on.
  • Use conflict management to foster teamwork.
  • Kick-start your personal and professional development.


  • Session 1: Customer Centricity
  • Session 2: Leading Change Initiatives
  • Session 3: Developing and Executing Strategy
  • Session 4: Critical Thinking
  • Session 5: Next Level Leadership


Contact Corporate Education Group for pricing details.

About CEG

Corporate Education Group


Corporate Education Group (CEG) delivers talent strategies and development solutions that align with targeted business goals to transform organizational performance. From assessments to advisory consulting, program design, training delivery, and measurement, we identify the right solutions to unlock business value....

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