Professional Course

Workplace Essentials Soft Skills Bundle (Online)

152 hours
199 USD
Next course start
Inquire for more information See details
Self-paced Online
152 hours
199 USD
Next course start
Inquire for more information See details
Self-paced Online
This provider usually responds within 48 hours 👍

Course description

Workplace Essentials Soft Skills Bundle (Online)

The Workplace Essentials Soft Skills Bundle assists participants with a variety of skills needed for customer and business support. Participants will acquire a strong skill set, acquiring skills needed to deal with difficult customers, generate return business, and facilitate teamwork within the company. During these workshops, students will learn business ethics and etiquette, change management, civility in the workplace, customer service and support, conflict resolution, networking, risk assessment, safety in the workplace, and teamwork and teambuilding skills.

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Upcoming start dates

1 start date available

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  • Self-paced Online
  • Online
  • English

Training content

The Workplace Essentials Soft Skills Bundle includes the following courses:

  • Appreciative Inquiry
  • Business Acumen
  • Business Ethics
  • Business Etiquette
  • Change Management
  • Civility in the Workplace
  • Conflict Resolution
  • Customer Service
  • Customer Support
  • Cybersecurity
  • Delivering Constructive Criticism
  • Developing Corporate Behavior
  • Handling Difficult Customers
  • Networking Outside the Company
  • Networking Within the Company
  • Risk Assessment and Management
  • Safety in the Workplace
  • Teambuilding for Managers
  • Teamwork and Teambuilding

Course delivery details

Participants will have 12 months to complete this online, self-paced course.


All materials included in price

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Corporate College

Corporate College, a Division of Cuyahoga Community College

Founded in 2003, Corporate College offers Northeast Ohio businesses and individuals professional training and development, along with state-of-the-art meeting and conference space at Corporate College East in Warrensville Heights and Corporate College West in Westlake. Whether you are engaged with...

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