Professional Course

Virtual Leadership Certificate Program

16 hours
16 hours
This provider usually responds within 48 hours 👍

Course description

Virtual Leadership Certificate Program

Build a blueprint for leadership in a virtual environment.

As a result of the 2020 global health crisis, leaders must learn to manage virtual teams in a volatile, uncertain, complex and ambiguous (VUCA) environment. Discover the steps you can take to help your virtual or mixed (co-locating and virtual) teams survive and thrive in this VUCA world.

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Training content

Transformative Leadership in a VUCA World

Think Strategically

  • Understand the evolving environment
  • Inspire creativity and innovation
  • Identify and manage changes

Act Strategically

  • Articulate the vision
  • Formulate the plan
  • Evolve relevant ways to function
  • Create a communication strategy
  • Moderate stress for your team

Have a Virtual Leader Mindset

  • Identify leadership role nuances in a virtual environment
  • Lead a diverse virtual team
  • Lead a mixed co-locating and virtual team

Action Plan and Application

Results Orientation

Clarify Expectations

  • Set virtual team working agreement
  • Set virtual team meeting norms
  • Set team and individual objectives

Focus on Results

  • Hold virtual one-on-one performance management conversations
  • Track targets with project management tools
  • Establish accountability and authority levels
  • Align and share leadership across boundaries

Coach and Develop

  • Plan development
  • Model required behaviors
  • Engage in a coaching conversation

Action Plan and Application

Emotionally Intelligent Virtual Communication

Invest in Relationships, Partnerships and Teamwork

  • Create a team stakeholder map
  • Determine points of engagement
  • Develop a digital team identity

Turn Up the Trust

  • Identify and meet team member needs
  • Use push vs. pull leadership
  • Create empathetic culture of belonging

Turn Conflict Into Collaboration

  • Work with dynamic tension
  • Handle the causes of conflict proactively
  • Use a conflict management template

Action Plan and Application

Remote Team Collaboration: The Complexity and Logistics

Revisit Processes

  • Adjust for virtual environment
  • Explore ways to streamline processes
  • Review the integration of resources

Create Engaging Actionable Virtual Meetings

  • Know when to use synchronous or asynchronous collaboration
  • Run productive virtual meetings
  • Facilitate effective virtual problem-solving with others

Take Advantage of Technology

  • Know what questions to ask
  • Choose the appropriate channel or tool

Commit to Plan of Action


All materials included in price with a subject matter expert as the facilitator

Certification / Credits

Upon completion, participants will be able to:

  • Create atmosphere and relationships conducive to virtual team cooperation.
  • Manage virtual performance using project management principles.
  • Communicate with virtual team members more effectively.
  • Identify potential obstacles that the virtual team will face.
  • Address the organization's and team members' fears.
  • Build a cohesive, collaborative, inclusive virtual team.
  • Use tools to ensure targets are set and met.
  • Ensure customer focus is not lost.
  • Conduct effective virtual meetings.
  • Align strategy to performance.
  • Engage team members.
  • Enhance trust.

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Corporate College

Corporate College, a Division of Cuyahoga Community College

Founded in 2003, Corporate College offers Northeast Ohio businesses and individuals professional training and development, along with state-of-the-art meeting and conference space at Corporate College East in Warrensville Heights and Corporate College West in Westlake. Whether you are engaged with...

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