Corporate / Group Training

Administrative Operations and Coordination (Corporate Training)

Convertas Management Consultants, In United Arab Emirates
5 days
Next course start
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5 days
Next course start
Inquire for more information See details
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Course description

Administrative Operations and Coordination (Corporate Training)

This training course will provide a unique opportunity to master the skills required for this job, from the macro to the micro. From the leadership and management abilities to think big and organize, to the technical skills to plan and create procedures, along with the more subtle skills of communicating clearly and confidently with others.

This training course will focus on Project Management skills, work procedures and workflow, oral and written communication skills, problems solving and decision making, Leadership and Emotional Intelligence.

Upcoming start dates

1 start date available

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  • On-site
  • United Arab Emirates

Who should attend?

Who Should Attend

Administrators, assistants, executive secretaries, existing or prospective office managers, general managers, senior administrators and supervisors of junior level employees.

Training content

Administrative Operations and Coordinators at Work

  • Defining the tasks, skills, and mindsets to be great at the job
  • Managing your roles, relationships, resources and responsibilities
  • Motivating yourself and others to achieve excellence at work
  • Managing your time and tasks effectively
  • Thinking like a manager and leader – changing your self-image

Working with Others

  • Excellent E-communications – from emails to online meetings
  • Assertive communication – express yourself with confidence and consideration for others
  • Dealing with difficult people and situations
  • Personality types at work
  • Emotional Intelligence
  • Staying calm in a crisis

Getting Organized

  • Streamlining your procedures and policies
  • Thinking clearly – using mind mapping to see the big picture and the details
  • Basic Project Management Skills
  • Taking advantage of technology to manage your workload
  • Keeping your manager/s organized
  • Diary and travel management

Administrative Tool Kit

  • Solving problems and thinking creativity
  • Making decisions – logical and intuitively
  • Delegating to get things done through others
  • Giving feedback that motivates others to change
  • Listening like you mean it
  • Handling conflict situations smoothly

Becoming a Professional

  • Building your brand and reputation
  • Becoming a leader
  • Leadership styles
  • Empowering others
  • Presenting yourself in public
  • How to structure a presentation
  • Using visuals to help make an impact
  • Continued learning

Certification / Credits

  • Analyze and improve office policies and procedures
  • Develop creative solutions to problems and make decisions
  • Speak confidently and clearly in any public situations
  • Stay calm and communicate assertively with even the most difficult people
  • participant effectively and lead and motivate a team

Why choose Convertas?

Founded in 2006

12 Specialized trainers

100% of happy clients

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Convertas Management Consultants
214, DBC2, Arjan
124534 Dubai

Convertas Management Consultants

CONVERTAS offers a series of specialized training services across all areas of business, helping employees develop and increase their skills. Our highly qualified trainers through our specifically designed courses and workshops, as well as our innovative training methodology, will provide...

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