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Managing Conflict & Difficult Conversations Workshop
If your job requires the cooperation of others you should attend this workshop. If you have to deliver feedback or develop strong relationships you should attend this workshop. If you feel your communication skills let you down in difficult situations you should attend this workshop.
You’ll leave the workshop feeling more confident and better equipped to handle the difficult conversations that are part
of any workplace.
Who should attend?
This workshop is of tremendous value to those who are in the early years of their career, as well as those who are already successful speakers and leaders. Both experienced and novice speakers will find numerous takeaways in this workshop as our units are customizable to the skill of the participants.
Our skilled and experienced workshop leaders use interactive exercises, case studies, discussions and videos to ensure you’ll learn the skills you need to help you start and finish difficult conversations. You’ll have a chance to learn about- and use- techniques to help manage strong emotions: yours and others. You’ll leave with simple but powerful tools to help you become a more effective communicator.
The workshop content is based on theories developed by our colleagues at the Harvard Negotiation Project combined with the many years of real world experiences of our workshop leaders. The workshop provides you with a strategic and step by step framework for managing difficult conversations.
Contact for quote.
Develop your communication skills with Commanding Presence
For the past 20 years, Commanding Presence has been providing internationally acclaimed advanced communication and presentation skills training in Canada, the U.S. and the U.K. In our highly effective and rewarding communication and presentation skills workshops, you will achieve a...
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