The Art of Communication: Creating Shared Meaning, a 1-2 Day Program
We all need to communicate in our day to day lives. We especially need to be able to communicate down, up, beyond, and across our organizations. When we communicate effectively, we are able to directly express needs, share important information, get important information, listen to each other, and maintain and build strong relationships. Communication skills are essential.
Barnes & Conti created The Art of Communication™ to help people develop these essential communication skills so that information is able to flow within and among organizational units and key stakeholders. Participants in this program will learn and practice three areas of communication (message, style, and behaviors). They will also discover their own communication style and its impact. Cross cultural factors will also be examined by looking at high and low context cultures. Finally, participants will apply the communications planning model to their own current communication challenges.
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Who should attend?
This program should be attended by anyone in an organization who relies on effective communication to achieve results.
Overview and Positioning:
- Introduction to the program, program objectives, agenda, definitions, and expectations
A Framework for Communication:
- Results/intent and goal, relationship, context, and approach
- Expressive Communication Skills
- Receptive Communication Skills
- Verbal language
- Non-verbal language
- Modifying communications style
The Structure of Communication:
- Understanding another's world view
- Framing the message
- Ladder if inference
- Working with assumptions
- High and low context cultures
- Why is planning important
- Communications planning model
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Certification / Credits
After this program, participants will be able to achieve business results by more clearly stating what they expect, need, or offer, build relationships by effectively sharing and soliciting information and providing balanced feedback, identify cultural, power, and style issues that may be interfering with communication and address those issues, and plan a strategy for effective communication.
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Bring Over 30 Years of Expertise to Your Organization with Barnes & Conti Associates
Barnes & Conti Associates believe that a great idea can change the world. That’s why they have spent over 30 years training people in how to have their ideas heard and implemented. They are an organization that excels in leadership...