Course description
The Managing Change course provides a comprehensive overview of the dynamics of change. This course explores assessing readiness for change, crafting change strategies, implementing change, and sustaining momentum. At the end of the course, participants will be equipped with the knowledge and skills to support organizational change efforts, engage leaders, and foster a culture of continuous improvement and innovation.
Upcoming start dates
Who should attend?
Audience
Knowledge management or process management individuals, professionals, stakeholders who are looking the understand change management as a whole, from beginner to advance
Training content
Chapter 1: Understanding Change and Why It Matters
- The Need for Change Management
- Alignment to APQC's PCF 13.4: Managing Change
- Top Skillsets to Develop
- The Complexity of Change
- The Change Curve
- Change Management Defined
- APQC Change Management Toolkit
Chapter 2: Craft a Blueprint for Change
- Craft a Blueprint for Change
- Understand the Key Components of Change
- Change Program Structure and Methods
- Core Roles in Change Management
- Assess Change Readiness
- When and How to Engage Employees in Change
- Video: The Difference Between Change Management and Communication Plans
Chapter 3: Plot the Change Adventure
- Plot the Change Adventure
- Sponsor Engagement Planning
- Sponsorship Expectations
- The Role of Leadership in Change
- Preparing Leaders for Their Role in Change
- The Communication Challenge
- Manage the Change Curve
- Build a Change Champion Network
- Change Management Roadmap
Chapter 4: Bring the Change To Life
- Implement: Bring the Change to Life
- Communicating for Change
- How We Train Employees During Change
- Video: Leveraging “Branding” as a Best Practice for Change Communications
Chapter 5: Nurture and Evolve the Change
- Sustain: Nurture and Evolve the Change
- Making it Stick
- Measure of Success
- Rewards and Recognition
- Case Study
Chapter 6: Wrap-up
- Key Takeaways
- Reminder: After Session
- Additional Resources
- Thank You and Wrap-Up
Costs
Self Paced Course
Member - $260
Non-member - $325
(bulk pricing based on # of participants)
Corporate Group Training
Half-Day
Member: $7500/half-day
Non-member: $9250/half-day
(Up to 15 participants)
Full Day
Member: $10,000/day
Non-member: $12,500/day
(over 15 participants)
Certification / Credits
Learning Outcomes
- Understand why managing change is necessary and how it adds value
- Define change management as a discipline and understand the key principles
- Articulate the key roles for leading and enabling successful change
- Design and apply a change management strategy and practices to effectively prepare for, plan, execute and sustain change
- Identify tips and tricks to engage and enable people across the life cycle of change, transformation, and beyond
Quick stats about APQC?
Over 1,000 organizational members in 45 industries worldwide
Providing benchmark data with more than 4,360,000 data points
Providing counsel based on 45+ Years of benchmarking and best practices research
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APQC
APQC (American Productivity & Quality Center) is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management (KM). With more than 1,000 member organizations worldwide, APQC provides the information, data, and insights organizations need to...