About
APQC
APQC (American Productivity & Quality Center) is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management (KM). With more than 1,000 member organizations worldwide, APQC provides the information, data, and insights organizations need to support decision-making and develop internal skills.
APQC accredited training and certification courses are an efficient and cost-effective way to learn the tools and techniques needed to improve your individual and organizational capabilities and performance. Our curriculum covers the essentials of knowledge management (KM) and process and performance management (PPM), including developing your business case and approaches, essential practitioner tools and techniques, and measuring effectiveness.
Our courses are developed for accelerated education. Numerous hands-on activities help participants learn tools and techniques they can apply to their everyday work the moment they step outside the course.
APQC was awarded the prestigious Accredited Provider accreditation. IACET Accredited Providers are the only organizations approved to offer IACET Continuing Education Units (CEUs). Our accreditation is a demonstration of our commitment to quality adult education and high standards for all of our programs.
Quick stats about APQC
Over 1,000 organizational members in 45 industries worldwide
Providing benchmark data with more than 4,360,000 data points
Providing counsel based on 45+ Years of benchmarking and best practices research
Services
APQC offers training courses in multiple formats including self-paced, live virtual and in person. We also can customize any of our courses to fit your organization's specific needs. Some of our specialized courses include multiple certifications both online and in person as well as learning labs that focus on hands-on application. APQC is pleased to offer IACET Continuing Education Units (CEUS) for all courses.
Courses
Why choose APQC
APQC accredited training and certification courses are an efficient and cost-effective way to learn the tools and techniques needed to improve your individual and organizational capabilities and performance. Our curriculum covers the essentials of knowledge management (KM) and process and performance management (PPM), including developing your business case and approaches, essential practitioner tools and techniques, and measuring effectiveness. All are based on APQC's best practice research and proven methodologies.
Our courses are developed for accelerated education. Numerous hands-on activities help participants learn tools and techniques they can apply to their everyday work the moment they step outside the course. We’re not just trainers, we’re improvement professionals. Our online and in-person courses and workshops are led by consultants and subject matter experts, drawing upon best practices and lessons learned for process and performance improvement from more than 1,000 organizations worldwide.
Good to Know
- A non-profit organization providing independent, unbiased, and validated research and data to our more than 1,000 organizational members in 45 industries worldwide.
- Our members have exclusive access to the world’s largest set of benchmark data, with more than 4,360,000 data points.
- Methodologies, frameworks, and counsel based on more than 45 years of benchmarking and best practices research
Awards and Accreditation
IAECT Accreditation
Accredited
100 Companies that Matter in Knowledge Management
KMWorld (2013)
Most Admired Knowledge Enterprise Hall of Fame
MAKE (2011)