Course description
Mastering the Art of Difficult Conversations
Is this you? …….Have you ever avoided a difficult conversation, or lost control of your emotions when having one? Are you feeling like you are making crucial and critical mistakes when engaging with a co-worker or your boss or significant other?
You are not alone in your behavior. Business surveys report annually that Communication is the number one issue in an organization. It doesn’t matter if there are 50 people or 50,000. When you ask individuals in an organization “how effective is the communication here”? Overwhelmingly they say the same thing. Counselors and Coaches agree that most issues center around poor communication skills.
What’s the solution? You want to create a safe environment for the other person to want to engage in the conversation. You need to communicate in a variety of ways to effectively engage with all types of communication styles. One size or style will not fit every situation. Not paying attention to each situation and all the considerations and necessary pieces can have a major impact on your effectiveness and success down the road. In this highly interactive workshop, participants will learn practical solutions and discover tips and tools for enhanced success in your role and for your team and organization. A variety of methods will be incorporated to accomplish the goals of the session -- some large group inputs, small group discussions and time for self-reflection. Attendees will leave the session with an action plan of what they need to focus on to increase their success.
Upcoming start dates
Training content
Learning Objectives:
- Explore the ways Communication is derailed in our daily conversations
- Learn tips and techniques to increase successful conversations
- Practice applying the tools in a variety of small groups
- Create an action plan for immediate implementation
Why choose APLS Group?
APLS Group has been partnering with clients to design and deliver workshops and programs that engage and elevate the performance of individuals, teams and organizations for 20 years.
Reviews
Average rating 5
Using the skills learned will help me to be an active and better listener.
I enjoyed the level of team collaborations and roleplaying that allowed us to gain confidence with the new skills.
Contact this provider
APLS Group
People are your most valuable asset. The performance of your employees and their ability to communicate and cooperate toward shared goals is the most essential ingredient for success in any industry. Investing in these skills yields returns many times over....
After this program I will be more deliberate about intent of my conversations.