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Leadership Strategies for Creating a Respectful Workplace

AMA - American Management Association
Training overview
2 days
2,345 USD
Classroom / Public
Next start date: 12/5/2019 - New York City
Start dates
New York City
12/5/2019  
2,345 USD
San Francisco
3/12/2020  
2,345 USD
Atlanta
5/4/2020  
2,345 USD

Course description


A workplace where employees treat one another with civility and respect is far more likely to function at optimum levels of productivity. Unfortunately, the rise of disrespectful behaviors in business seems to be at epidemic levels, and the result is a steady erosion in morale and productivity. This seminar provides strategies for leaders and managers to recognize and handle offensive, disrespectful and inappropriate behaviors. It also explores how to improve productivity by modeling better behavior and fostering a culture of civility and mutual respect.

How you will benefit:

  • Reduce the likelihood that smaller issues will escalate into larger confrontations
  • Use appropriate tools to deal with rudeness, incivility and harassment
  • Be better equipped to coach staff to deal with offenders
  • Enhance project success through improvements in workflow
  • Help reduce time away from work, worker’s compensation claims and health insurance costs
  • Be prepared for possible Healthy Workplace legislation

Who should attend?

Senior managers, directors, vice presidents, division heads, managers, human resource professionals, OD personnel and others in positions of leadership.

Training Content

This training course will cover:

  • Creating a working definition of workplace disrespect and incivility
  • Tools for calculating the true costs of a disrespectful climate to teams and the organization
  • Assessing a manager’s own actions and how they influence certain behaviors
  • Coaching employees to deal successfully with disrespectful situations before issues escalate
  • Identifying key actions successful companies use to create respectful workplaces
  • Applying strategies and overcoming obstacles to build a positive, respectful climate

Costs

The course is priced as follows: $2345 - Non-members
$2095 - AMA members
$1984 - GSA price

About AMA

2019 leadership

About American Management Association International

For over 90 years, American Management Association International (AMA) has been a world leader in professional development. AMA supports the goals of individuals, organizations, and government agencies with a complete range of corporate talent transformation solutions, including public open-enrollment seminars...


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Contact info

AMA - American Management Association



Reviews

Mike H.
(5)
Fay was great, the course was very informative and had great flow.
Nathan G.
(4)
The structure of day one is somewhat redundant if you've taken a more intensive leadership course through AMA. The real treat were the methods and tools presented on day two. If your organization has a strong HR component then these methods may already be in place and available / familiar to you. Overall it was an enjoyable course and would rec...
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Kirk R.
(5)
Outstanding Class
Training reviews
Course rating
(4.7)
Based on 23 reviews
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