Course description
Efforts by governments to cater to the support needs of the most vulnerable – such as the terminally ill, aged, mentally challenged and endangered children – make up social care. Social care personnel are responsible for providing the day-to-day care requirements of individuals who fall into this vulnerable category. To succeed as a care worker, you must understand elements of social care like the role and desired conduct of care workers, legal requirements for providing care and techniques for effective communication with service users. This course will provide you with all that.
We will begin by covering the duty of a care worker in detail. Here you will learn about the legal, health and safety and data protection requirements of care workers. You will also gain an understanding of the importance of people-centred conduct as well as diversity and equality in social care. Next, you will discover techniques for communicating with service users. You will master various types of communication, like speech, body language and so on, and learn to effectively communicate with those in your care.
You will be introduced to the various mental health conditions that you might encounter as a care worker, as well as techniques for catering to the nutritional requirements of service users. We will cover techniques for the full range of care from the basics of child protection to basic life support for the elderly. By the end of this course, you would have gained an in-depth understanding of the nature of social care as well as the duty and requirements of those tasked with providing it.
Upcoming start dates
Training content
Understanding your Role and Duty
Description: In this module, we will go over the nature of a social care role. You will learn the responsibilities and duties of a social worker, as well as the legal requirements of the role. You will also be introduced to the concept of duty of care, and the importance of diversity and equality in social care work.
- Learning Outcomes
- Understand Your Role
- Duty of Care
- Diversity, Equality and Personal Development
- Person-centred Conduct
- Lesson Summary
Communication, Nutrition and Mental Health
Description: In this module, we will go over communication, nutrition, and mental health within social care. You will learn different forms of communication, rules for handling food and fluids, and common mental health conditions you might experience in the course of social care work. You will also learn to carry out risk assessments for service users.
- Learning Outcomes
- Communication
- Privacy and Dignity
- Food Handling & Nutritional Needs
- Mental Health, Dementia and Learning Disabilities
- Lesson Summary
Safety, Basic Life Support and Child Protection
Description: As a worker in social care, you might be faced with emergency situations, and it is important to know how to deal with such. In this topic, you will learn to perform procedures like first aid and CPR that could be critical to the survival of a care user. You will also learn about child abuse, and protecting children from abusive situations.
- Learning Outcomes
- Child Protection
- Basic Life Support
- Health and Safety
- Handling Information
- Lesson Summary
Course assessment
- Assessment: Understanding Social Care – Course assessment
Certification / Credits
By the end of this course, you will be able to:
- Outline the legal requirements for social care work
- Distinguish between supervision and appraisal
- Explain the ‘duty of care’ concept
- Classify difficult scenarios that could be encountered by a care worker
- Explain the role of effective communication in social care work
- Identify different forms of communication used in social care
- Outline the steps for conducting risk assessments for service users
- Recall categories of potential food hazards
- Summarise the possible effects of child abuse
- Identify the elements of basic life support
- Discuss techniques for dealing with stress
- Describe the process for administering cardiopulmonary resuscitation (CPR)
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Alison is the world’s largest free online empowerment platform for education and skills training, offering thousands of CPD-accredited courses and a range of impactful career development tools. It is a for-profit social enterprise dedicated to making it possible for anyone,...