Course description
The course will first teach you the listening and communication skills that are can really help with workplace supervision tasks. You will also learn how to recruit employees and be guided through the best practices for the selection and hiring process. Knowing what to look for when recruiting an employee is crucial for making your future supervision easier. You will cover everything you need to know about this important step by the end of the course.
Next, the course will give you some tips for good reference checks as well as guide you through the function of a prioritization grid. You will also learn the five recommended conversations with a new employee including the types of questions that you should ask in an interview, as well as those that you should not ask. You will also study the steps involved in welcoming an employee into a new workplace environment and fostering accountability early on.
Hiring the right people to join your company and opening a two-way channel of communication that will be beneficial for both parties should be taken seriously. Employees are vital assets in any organization. If you make sure you hire the right ones and then treat them right, they will be the key to your company's future growth. So, check out this course today, gain some great tips for improving your supervision skills, and move your career (and your company) one big step forward.
Upcoming start dates
Training content
Module 1: Effective Communication Skills
Description: In this module, you will learn about effective communication and listening skills for supervisors to implement in the workplace. You will also learn about recruiting employee and the selection process.
- Learning Outcomes
- Listening and Communication Skills for Supervisors
- Recruiting Employees
- Lesson Summary
Module 2: Communication Skills Needed During the Hiring Process
Description: In this module, you will learn about communication skills needed for the different strategies for hiring employees. You will also learn about steps that help to welcome an employee into a new workplace environment.
- Learning Outcomes
- Effective Hiring
- Onboarding
- Fostering Accountability
- Lesson Summary
Course assessment
- Assessment: Supervision - Effective Communication Skills: Final Assessment
Certification / Credits
After completing this Supervision course, you will:
- List tips that will help you to become a better listener
- Explain the technique behind the ‘blinking word’
- Discuss what to look for when recruiting employees
- List the steps for the most effective hiring process
- Describe some tips for good reference checks
- Explain the function of a prioritization grid
- Discuss the five recommended conversations with a new employee
- Explain the selection process
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Alison Free Learning
Alison is the world’s largest free online empowerment platform for education and skills training, offering thousands of CPD-accredited courses and a range of impactful career development tools. It is a for-profit social enterprise dedicated to making it possible for anyone,...