Course description
This course, Middle Manager, will provide you with an understanding of the skills needed to manage others. You will learn about ethics and social responsibility in the field of middle management. You will be able to explain how to act ethically and what that means, as well as what your social responsibilities are as a manager. You will also learn about the process for managing information.
This course then explains in more detail the process for decision making. You will learn about what goes into making big decisions that will affect those that work under you as well as yourself. You will also learn about keeping and maintaining control.
This course then wraps up by discussing organizational strategy, innovation, change, organizational structures, managing teams, motivation, and leadership. You will learn strategies for getting and staying organized as well as ways to adapt to innovation and change. By taking this course you will learn fundamental skills to support your success in a middle management position, from managing teams to motivating and leading those teams to success. So why wait? Start learning today.
Upcoming start dates
Training content
Getting Started
Description: In this module, Getting Started, students will get an introduction to the middle manager workshop. Students will learn how to define management and the role middle managers play in organizations. This module then covers organizational strategies to help students get and stay organized. We then wrap up with creating structures for management.
- Getting Started
- Assessment: Review Quiz
Introduction to Management
Description: In this module, Introduction to Management, students will get an introduction to management. Students will begin by learning what management is, from coordinating and organizing to the objectives of management. We then take a look at how to be an effective and efficient manager. Students will then learn what managers do, from meeting business goals and objectives to sharing responsibility.
- Introduction to Management
- Demo 1
- Assessment: Review Quiz
Ethics and Social Responsibility
Description: In this module, Ethics and Social Responsibility, students will learn about ethics and social responsibility in middle management. This module will cover business scandals and the standpoint of the general public toward those in positions of leadership. Students will learn about equal opportunity, no tolerance harassment policies, and how to converse respectfully.
- Ethics and Social Responsibility
- Demo 1
- Assessment: Review Quiz
Managing Information
Description: In this module, Managing Information, students will learn about managing information. With technology making information readily available and more people accessing that information, it's important to know how to manage it all. Keeping information organized and knowing how to acquire and maintain that information is key to a middle management position.
- Managing Information
- Demo 1
- Assessment: Review Quiz
Decision-Making
Description: In this module, Decision-Making, students will learn about decision-making. Once useful information is gathered, decisions need to be made based on that information and this module will guide students through that process. Truly effective managers are familiar with rational decision-making and are always seeking to improve their decision-making skills.
- Decision-Making
- Demo 1
- Assessment: Review Quiz
Control
Description: In this module, Control, students will learn about control as a middle manager. Middle managers are responsible for controlling operations. Students will learn the difference between controlling operations and micromanaging. This module will then cover regulative control and normative control as well as the control process.
- Control
- Demo 1
- Assessment: Review Quiz
Organizational Strategy
Description: In this module, Organizational Strategy, students will learn about organizational strategy. Students will learn about the sustainable competitive advantage, from customer service, products or services, reputation, brand, management, and employee loyalty. This module then covers the strategy-making process.
- Organizational Strategy
- Demo 1
- Assessment: Review Quiz
Innovation and Change
Description: In this module, Innovation and Change, students will learn about innovation and change and how they relate to the middle manager. Students will cover organizational innovation in order to identify opportunities, determine the direction, brainstorm ideas, analyze ideas, and apply innovations. This module then covers the process for managing innovation.
- Innovation and Change
- Demo 1
- Assessment: Review Quiz
Organizational Structures and Process
Description: In this module, Organizational Structures and Process, students will learn about organizational structures and processes. Students will learn about departmentalization, organizational authority, job design, and designing organizational processes. By the end of this module, students will have a better grasp of organizational structures and processes.
- Organizational Structures and Process
- Demo 1
- Assessment: Review Quiz
Managing Teams
Description: In this module, Managing Teams, students will learn about managing teams. Middle managers work not only for those above them, but also for those that work under them. Students will learn about the good and bad sides of using teams. This module then covers the kinds of teams; informal, traditional, problem-solving, leadership, and virtual.
- Managing Teams
- Demo 1
- Assessment: Review Quiz
Motivation and Leadership
Description: In this module, Motivation and Leadership, students will learn about motivation and leadership. Students will learn about the basics of motivation, both external motivation and internal motivations. This module then covers the equity theory, that the work put in should equal the work that comes out.
- Motivation and Leadership
- Demo 1
- Assessment: Review Quiz
Course assessment
- Assessment: Middle Management - Course Assessment
Certification / Credits
Having completed this course, you will be able to:
- Analyze the ethics and social responsibility of a middle management position
- Outline processes for managing information
- Explain how to maintain control
- Recognize and adapt to innovation and change
- Discuss the skills needed for managing teams
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