Course description
This course equips you with the skills and knowledge necessary to become a successful warehouse manager. We cover the basics of warehouse management and explain its role in modern supply chains. This understanding can buttress your skillset and boost your career.
We examine warehouse technology, practices and management systems. The course shows you how to manage people and their health and safety requirements. We break down the process of controlling inventory and managing costs into easy steps. The course includes assessments and exercises to help you track your progress.
Warehouses play an essential role in modern supply chain management. With growing global trade and soaring e-commerce sales, warehouse managers are responsible for meeting consumer demands. This course trains you to manage your own warehouse with confidence so sign up to gain vital skills that can launch your career to its next level.
Upcoming start dates
Training content
The Basic Principles of Warehouse Management
Description: This module focuses on the basics of warehouse management. We will examine the functions of modern warehouses, important factors of warehouse location and the guiding principles of warehouse design.
- Learning Outcomes
- Functions of Warehouses in Modern Supply Chains
- Challenges and Warehouse Location
- Number of Warehouses Required and Design Principles
- Lesson Summary
Technology and Trends in Warehouse Management
Description: This module gives you the tools you need to think about and make decisions regarding warehouse technology. We begin by introducing technological equipment commonly used in warehouses. This course also briefly examines outsourcing. We will investigate robotics and finally, we provide you with tips on how to adapt to new technologies.
- Learning Outcomes
- Warehouse Equipment and Modern Technology
- Principles of Logistics and Outsourcing
- Robotics and New Technologies
- Lesson Summary
Warehouse Processes
Description: This module guides you through each of the most important warehouse processes, giving you the information you need to ensure things are well organised and run as smoothly as possible. We begin by focusing on the work involved in receiving, organising, and storing products. In addition, we discuss the details involved in dispatching goods. Finally, we cover the challenges posed by increasingly lenient corporate return policies.
- Learning Outcomes
- Receiving Goods
- Warehouse Organisation and Storage of Goods
- Dispatching Goods and Return Policies
- Lesson Summary
Picking and Warehouse Management
Description: This module discusses the picking process as it relates to warehouse management. We talk about the numerous picking methods and systems available to modern warehouse managers. We also provide you with ways to improve your picking productivity. Finally, we cover the factors you should keep in mind when deciding on the best way to manage your warehouse picking processes.
- Learning Outcomes
- Picking Methods
- Picking Systems
- Picking Equipment
- Ways To Improve Picking Productivity
- Lesson Summary
Managing Warehouse Inventory
Description: This module guides you through everything you need to know to become a better inventory manager. We begin by talking about your warehouse layout, helping you optimise product position to help your staff manage inventory levels with ease. We also talk about how to manage and accurately track your inventory, including a discussion about the importance of consistent auditing. Finally, we talk about reducing your inventory costs, giving you a few technological tips and tricks to keep in mind.
- Learning Outcomes
- Warehouse Layout
- Inventory, Tracking and Auditing
- Inventory Costs and Tech Tips
- Lesson Summary
Controlling, Verifying, and Reporting Stock
Description: This module discusses the most important inventory management tasks: controlling, verifying, and reporting stock. We begin the module by providing you with the best practices for controlling stock movement within a warehouse, along with methods for stock verification. We then discuss the most important reports for warehouse managers to complete. The module closes by offering solutions to common challenges faced by those trying to determine which warehouse management software is best.
- Learning Outcomes
- Stock
- Methods of Stock Verification
- Warehouse Reports and Software
- Lesson Summary
Inventory and Supply Chain in a Warehouse
Description: This module talks about the supply chain in detail, giving you information on its main function, along with some common processes. We also talk about ways to optimise your supply chain, improving productivity while cutting back costs. In addition, information about the various inventory decisions you need to make as a warehouse manager is provided. Finally, we talk about troubleshooting and problem-solving techniques, to help your warehouse continue to be a successful part of the supply chain.
- Learning Outcomes
- The Main Function of Supply Chains
- Supply Chain Processes
- Supply Chain, Inventory and Troubleshooting
- Lesson Summary
Managing People in a Warehouse
Description: This module outlines the most important staffing issues to keep in mind. Attracting and hiring the best available labour force is the first important step. We also talk about disciplinary techniques, and provide you with conflict resolution tips and tricks. Keeping your workforce engaged and motivated is another important aspect of warehouse management discussed in this module. Finally, we talk about the importance of complying with local legislation.
- Learning Outcomes
- The Hiring Process
- Disciplinary Issues
- Conflict Resolution, Motivating Staff and Legislation
- Lesson Summary
Safety in a Warehouse
Description: This module covers the importance of warehouse safety. We start by giving you information about developing a comprehensive health and safety plan, followed by a discussion of proper materials handling procedures. Risk assessment is another key part of maintaining a safe warehouse, as is learning how to minimise its effect. Finally, we give you a few things to keep in mind should an emergency or accident occur.
- Learning Outcomes
- Developing and Enforcing a Health and Safety Plan
- Materials Handling Procedure and Risk Assessment
- Mitigating or Minimising Risk and Damage Control
- Lesson Summary
Warehouse Cost Management
Description: This module is the last one in the Warehouse Management course, tying everything you have learned so far together. In this module, we break down the categories of warehouse expenses, helping you identify where your costs go. We then discuss how to manage your labour expenses, as this tends to be where the majority of your budget goes. Slotting is another important thing to consider when thinking about costs, and we talk about its importance as well. Finally, we cover the best uses of technology.
- Learning Outcomes
- Categories of Warehouse Costs
- Slotting and Technology
- Training your Staff
- Lesson Summary
Course assessment
- Assessment: Course assessment
Certification / Credits
By the end of this course, you will be able to:
- Define the role of warehouses in modern supply chains
- Identify the challenges most warehouse managers face
- Compare the types of technological equipment and robotics used in warehouses
- Discuss the basic principles of logistics and outsourcing
- Explain the processes and procedures behind the dispatching of goods
- Define ‘picking’ and describe its role in the supply chain
- Outline ways to improve ‘picking’ productivity
- Recall the best methods of hiring staff and describe how to handle disciplinary issues
- Explain health and safety risks in warehouses
- List the different categories of warehouse costs
- Define ‘labour expenses’
- Discuss the importance of ‘slotting’
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